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MS Office Forum / Outlook / Contacts / October 2003Stops responding when adding recipient from Contacts
The user's computer freezes and has to be shutdown when adding a message recipient from his Contacts. This does not occur when adding recipients from the Global Address book. This also only happens sporadically. Any ideas why this would occur? I have one user with the exact same problem. He starts a message, clicks on the "To:" button, selects his Contacts, then as he scrolls through the list of Contacts the computer freezes up and Outlook crashes. This is the first time I've found someone else with this issue. Maybe more are going to be following... Do you keep your Office Critical Updates current? We do - I'm wondering that that could be part of the problem. ----- Lynn wrote: ----- The user's computer freezes and has to be shutdown when adding a message recipient from his Contacts. This does not occur when adding recipients from the Global Address book. This also only happens sporadically. Any ideas why this would occur? Just started having that same problem with one of my users...it occurs on ANY PC with Win2000 I load his profile on...yet a Win98 PC with his profile does NOT have that problem! All are using Outlook 2000.... If anyone finds a fix, I would love to hear it... I can be reached at c b o o n e AT l b i m e d i a . c o m (take out the spaces and correct the format of course ;). Thanks! Chris >-----Original Message----- >I have one user with the exact same problem. > >He starts a message, clicks on the "To:" button, selects his Contacts, then as he scrolls through the list of Contacts the computer freezes up and Outlook crashes. >This is the first time I've found someone else with this issue. Maybe more are going to be following... Do you keep your Office Critical Updates current? We do - I'm wondering that that could be part of the problem. > > ----- Lynn wrote: ----- [quoted text clipped - 7 lines] > >. |
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