Hi Sue, thanks for your quick reply. I am trying the steps again.
When I go to the Control Panel/Mail - I get 3 options Email Accounts, Data
Files or Show Profiles.
So do I click on Email Accounts?and if so then what?
Thanks for your help and patience, it is greatly appreciated. Emma
> The instruction provided have worked for many other people. Show Profiles shouldn't be involved at all, because all the operations should be taking place inside the default mail profile. Maybe you should try again.
>
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> >
> > Thanks in advance !
Email Accounts will get you into the settings for your current profile. If you want to set up a new profile or modify a different profile, use Show Profiles, pick the profile and use its Email Accounts. Just remember that all the operations involved need to take place in the same profile. If you do half the steps in profile A, then the other half in profile B, you haven't accomplished anything.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Hi Sue, thanks for your quick reply. I am trying the steps again.
>
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>
>> The instruction provided have worked for many other people. Show Profiles shouldn't be involved at all, because all the operations should be taking place inside the default mail profile. Maybe you should try again.
>>
>> >I have access to another persons contacts and (for email purposes) want to
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>> >
>> > Thanks in advance !
EJB - 16 Aug 2006 18:31 GMT
Well Sue it worked :-) Thanks for your help.
I just wanted to ask you one more thing ... obviously now I have 2 profiles
(my exisiting Default Outlook profile and the new one I just created.) Should
I just delete my old Default Outlook profile and rename the profile I just
created to be my new default?
Thanks a million, Emma
> Email Accounts will get you into the settings for your current profile. If you want to set up a new profile or modify a different profile, use Show Profiles, pick the profile and use its Email Accounts. Just remember that all the operations involved need to take place in the same profile. If you do half the steps in profile A, then the other half in profile B, you haven't accomplished anything.
>
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> >> >
> >> > Thanks in advance !
Sue Mosher [MVP-Outlook] - 16 Aug 2006 18:35 GMT
Hooray! There's no need to delete the old profile or rename the new one (not that you could rename a profile). Just designate the new one your default.

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Well Sue it worked :-) Thanks for your help.
>
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>> >> >
>> >> > Thanks in advance !
EJB - 16 Aug 2006 18:50 GMT
Sue thanks so much :-) - we are going out to celebrate!
As we say in Irish .... Go raibh mile maith agait. Go neiri on bothar leat.
Slan go foill. (which means thank you very much and best wishes)
> Hooray! There's no need to delete the old profile or rename the new one (not that you could rename a profile). Just designate the new one your default.
>
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> >> >> >
> >> >> > Thanks in advance !
Sue Mosher [MVP-Outlook] - 16 Aug 2006 18:59 GMT
Thank you! I guess I need more Irish lessons. The best I can do is Slainte!

Signature
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx
> Sue thanks so much :-) - we are going out to celebrate!
>
> As we say in Irish .... Go raibh mile maith agait. Go neiri on bothar leat.
> Slan go foill. (which means thank you very much and best wishes)
>
>> Hooray! There's no need to delete the old profile or rename the new one (not that you could rename a profile). Just designate the new one your default.
>>
>> > Well Sue it worked :-) Thanks for your help.
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>> >> >> >
>> >> >> > Thanks in advance !