why can't I see my journal entries in contact?

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Wiry - 16 Aug 2006 15:36 GMT

I have created a journal from within a contact, and saved it, but it doesn't
show up under my activities tab. Why?

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Wiry - 16 Aug 2006 23:18 GMT

I thought I would give you more information. I have tried this in several
contacts. I open the contact, create a journal and the name appears in the
"contacts" window at the bottom of the journal. When I open the journals,
they are there. But when I open the Contact page and click on the
"Activities Tab" they don't show. How can I get them to show. I am not
trying to do this with word because I use word 2000 and Outlook 2003. But
shouldn't the journals and tasks show in the contact Activities Tab? This
one really has me puzzled. I work with a peer-to-peer network in my home and
it won't work on the primary computer that has the folder on it either. Is
there a problem importing the file from older versions of Outlook?

Thanks

Wiry

> I have created a journal from within a contact, and saved it, but it doesn't
> show up under my activities tab. Why?

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Sue Mosher [MVP-Outlook] - 17 Aug 2006 16:11 GMT

The Activities page shows activities only in certain folders, the folders defined in the various "activity groups," which are managed from the Properties dialog on the contacts folder. Your symptoms suggest that either you're working with a journal folder that isn't included in the activity group you're looking at or (maybe more likely), the activity group is corrupted. Try creating a new activity group that includes the desired folders.

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

>I thought I would give you more information. I have tried this in several
> contacts. I open the contact, create a journal and the name appears in the
[quoted text clipped - 13 lines]
>> I have created a journal from within a contact, and saved it, but it doesn't
>> show up under my activities tab. Why?

Reply to this Message

Wiry - 17 Aug 2006 17:20 GMT

Thanks so much, Sue. I had gone to the properties of the Contact page and
all the groups were listed. So I reset them instead of created a new group
and now they work. After I reset them they appeared in properties as
"Folders". Perhaps they weren't "folders" before. Who knows? Anyway, I
spent two days on this ... thanks for solving my problem.
Wiry

> The Activities page shows activities only in certain folders, the folders defined in the various "activity groups," which are managed from the Properties dialog on the contacts folder. Your symptoms suggest that either you're working with a journal folder that isn't included in the activity group you're looking at or (maybe more likely), the activity group is corrupted. Try creating a new activity group that includes the desired folders.
>
[quoted text clipped - 15 lines]
> >> I have created a journal from within a contact, and saved it, but it doesn't
> >> show up under my activities tab. Why?

Reply to this Message