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MS Office Forum / Outlook / Contacts / August 2006

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How to dial the extension number automatically?

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James - 22 Aug 2006 15:27 GMT
I have Outlook 2000,Internet Mail Only mode.I want Outlook to automatically
dial my contact's number and the extension number,anyone know how to enter
the extension number in the phone number box?
thanks in advance.
Russ Valentine [MVP-Outlook] - 22 Aug 2006 22:05 GMT
Not an Outlook question. Outlook uses the Windows dialer. Consult an OS
group about how to create and use dialing rules. Better yet, search the
Internet. This information is widely available.

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Russ Valentine
[MVP-Outlook]

>I have Outlook 2000,Internet Mail Only mode.I want Outlook to automatically
> dial my contact's number and the extension number,anyone know how to enter
> the extension number in the phone number box?
> thanks in advance.
James - 23 Aug 2006 08:50 GMT
Thank you,Russ.But I think,regardless of the dialing rules,the way must be
pre-defined to enter the extension number in the phone number box on the
Outlook contact form,  e.g. a letter "w" for an outside line,a comma "," for
a pause,and what for the extension number?

"Russ Valentine [MVP-Outlook]" <russval@gmail.com> дÈëÏûÏ¢ÐÂÎÅ
:O89e16ixGHA.4412@TK2MSFTNGP05.phx.gbl...
> Not an Outlook question. Outlook uses the Windows dialer. Consult an OS
[quoted text clipped - 8 lines]
> > the extension number in the phone number box?
> > thanks in advance.
Brian Tillman - 23 Aug 2006 16:04 GMT
> Thank you,Russ.But I think,regardless of the dialing rules,the way
> must be pre-defined to enter the extension number in the phone number
> box on the Outlook contact form,  e.g. a letter "w" for an outside
> line,a comma "," for a pause,and what for the extension number?

You can define an extension any way you please in the phone number field of
the COntact form.  The problem is that the Windows dialer has no provision
for controlling a voice modem, so adding modem commands to the phone number
is pointless.  The Windows dialer expects another modem to answer.
Signature

Brian Tillman

James - 24 Aug 2006 03:40 GMT
Thank you,Brian.But what am I gonna do now?

"Brian Tillman" <tillman1952@yahoo.com>
??????:eSfx#VsxGHA.1288@TK2MSFTNGP03.phx.gbl...

> > Thank you,Russ.But I think,regardless of the dialing rules,the way
> > must be pre-defined to enter the extension number in the phone number
[quoted text clipped - 7 lines]
> --
> Brian Tillman
Brian Tillman - 24 Aug 2006 15:30 GMT
> Thank you,Brian.But what am I gonna do now?

Use software other than Outlook for placing the call.  If you have a
voice-capable modem, ask the vendor what they suggest.
Signature

Brian Tillman

 
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