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MS Office Forum / Outlook / Contacts / August 2006Folders under my Contacts have been converted to Inbox folders
My father had his computer worked on and when he got it back the addresses under Contacts had been converted to messages. The icon on the the subfolders under Contacts are Inbox icons. Any idea how to convert them back? When he opens a contact, it opens a message(email) box with "to" and "from" but no actual info (address, phone#s, etc.). "Had his computer worked on" sure provides us no information. I've never seen anyone manage to mess up a Contacts Folder this badly. What exactly was done? In what version of Outlook? Did you look to see if his Contacts Folder is set to be a Contacts Folder instead of a Message folder in its properties?  SignatureRuss Valentine [MVP-Outlook] > My father had his computer worked on and when he got it back the addresses > under Contacts had been converted to messages. The icon on the the > subfolders > under Contacts are Inbox icons. Any idea how to convert them back? When he > opens a contact, it opens a message(email) box with "to" and "from" but no > actual info (address, phone#s, etc.). His hard drive had crashed so the technicians copied the data onto a new hard drive for him. He uses Outlook 2000. The Contacts folder is set to be a Contacts folder. The subfolders are set to Post under properties. I have tried changing it to Contacts but it will not allow me. > "Had his computer worked on" sure provides us no information. > I've never seen anyone manage to mess up a Contacts Folder this badly. What [quoted text clipped - 7 lines] > > opens a contact, it opens a message(email) box with "to" and "from" but no > > actual info (address, phone#s, etc.). You wrote: "The icon on the the subfolders under Contacts are Inbox icons" Does that mean that the contact folder itself shows as a contact folder and the items below it as mail items? If that's the case - sounds that somewhere along the way, the message class for these items(contacts) - got changed to IPM.Note from IPM.Contact and could be as simple as changing the message class back to what it should be (IPM.Contact - if no default custom form was applied to the folder). There are a variety of free tools that will let you change the message class for these items (see http://www.slipstick.com) or you could use our utility to do that "ContactGenie - Message Class Modifier" (also free - http://www.contactgenie.com/cgtmcm.htm) Karl _____________________________________________________________ ContactGenie - Importer 1.3 / DataPorter 2.0 / Exporter "Power contact importers/exporters for MS Outlook '2000/2003" http://www.contactgenie.com > My father had his computer worked on and when he got it back the addresses > under Contacts had been converted to messages. The icon on the the > subfolders > under Contacts are Inbox icons. Any idea how to convert them back? When he > opens a contact, it opens a message(email) box with "to" and "from" but no > actual info (address, phone#s, etc.). |
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