New contacts go to the wrong 'company'

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Bill M. - 03 Sep 2006 18:28 GMT

I have business customers listed under their company names, and 190 personal
contacts with no company name filled in. As I add new personal contacts
(with no company name), Outlook creates a second 'No Name' company, and
begins a second list of personal contacts under the heading Company: None,
rather than adding to the existing one. I have tried going to an existing
personal contact, using the New Contact from Same Company in the drop down,
and this new addition still goes to a newly created 'None' company name. I
would like to have all my personal contacts under one unamed company. All
thoughts appreciated.

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Bill M.

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Russ Valentine [MVP-Outlook] - 03 Sep 2006 18:37 GMT

Your post is too vague to be understandable.
What do you mean by "Outlook creates a second 'No Name" company?" Where, and
to what view and version of Outlook are you referring?
Also state more clearly what it is you want to do. Are you trying to create
groups of Contacts, folders, categories, something else?

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Russ Valentine
[MVP-Outlook]

>I have business customers listed under their company names, and 190
>personal
[quoted text clipped - 8 lines]
> would like to have all my personal contacts under one unamed company. All
> thoughts appreciated.

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Bill M. - 03 Sep 2006 23:39 GMT

I am using Outlook 2003 SP2. I am in Contacts, Current View, with By Company
selected. Contacts show up grouped by the company they work for, except for
contacts who are 'personal' contacts, with no company listed. Where it says
'Company:', and the company name would be listed, it says 'None', and lists
the number of items. However, as I add more 'personal' entries, that is,
without a company being filled, they now go to a second Company heading that
also says 'None'. Therefore, I have two listings, rather than one, for these
'personal' entries. Why is Outlook creating this second heading and adding
my new contacts there? Thank you.

Signature

Bill M.

> I have business customers listed under their company names, and 190 personal
> contacts with no company name filled in. As I add new personal contacts
[quoted text clipped - 5 lines]
> would like to have all my personal contacts under one unamed company. All
> thoughts appreciated.

Reply to this Message

Russ Valentine [MVP-Outlook] - 04 Sep 2006 00:44 GMT

I'm trying to understand why this matters and how it affects your use of
Outlook. When grouping by Company, I've often seen two sets of "none" until
I repair or compact the PST. It seems to be of no consequence whatsoever.
I'm eager to learn what the consequences are.

Signature

Russ Valentine
[MVP-Outlook]

>I am using Outlook 2003 SP2. I am in Contacts, Current View, with By
>Company
[quoted text clipped - 28 lines]
>> All
>> thoughts appreciated.

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Bill M. - 04 Sep 2006 01:14 GMT

The sole consequence is that I now have two alphebetized lists to look
through to find a give contact v. one. You are correct, I can work around
it, but if there is a way to fix it, it would simplify things. Thanks again.

Signature

Bill M.

> I'm trying to understand why this matters and how it affects your use of
> Outlook. When grouping by Company, I've often seen two sets of "none" until
[quoted text clipped - 32 lines]
> >> All
> >> thoughts appreciated.

Reply to this Message

Russ Valentine [MVP-Outlook] - 04 Sep 2006 02:11 GMT

Still lost. Why would you still be using the "By Company" view to group
Contacts that have no company? There are so many other ways to group
Contacts that are more meaningful.

Signature

Russ Valentine
[MVP-Outlook]

> The sole consequence is that I now have two alphebetized lists to look
> through to find a give contact v. one. You are correct, I can work around
[quoted text clipped - 43 lines]
>> >> All
>> >> thoughts appreciated.

Reply to this Message

Bill M. - 04 Sep 2006 02:34 GMT

The bulk of my contacts are business contacts. I find the company view
useful to view by company. It also drops my personal (ie, no company)
contacts to the top of that company view list. Hence the problem of two
'personal' alphabetized lists, one each under company 'None'.

Have you any idea why it is doing this? Or how to consolidate the two? You
mentioned something about repairing or compacting the PST, not sure what this
is, I am a novice at this stuff.

Thank you.

Signature

Bill M.

> Still lost. Why would you still be using the "By Company" view to group
> Contacts that have no company? There are so many other ways to group
[quoted text clipped - 46 lines]
> >> >> All
> >> >> thoughts appreciated.

Reply to this Message

Russ Valentine [MVP-Outlook] - 04 Sep 2006 11:04 GMT

I've never been able to figure out why Outlook does this, but it seems to do
this in all versions, including Outlook 2007. Some things you can try:
1. Reset your view
2. Try starting Outlook once with the /cleanviews command line switch. This
switch (and a few other really helpful ones) are discussed here:
http://support.microsoft.com/support/kb/articles/q156/9/82.asp
3. Try repairing your PST file (assuming that's what you're using) using the
Inbox Repair Tool.

Signature

Russ Valentine
[MVP-Outlook]

> The bulk of my contacts are business contacts. I find the company view
> useful to view by company. It also drops my personal (ie, no company)
[quoted text clipped - 70 lines]
>> >> >> All
>> >> >> thoughts appreciated.

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Bill M. - 04 Sep 2006 13:25 GMT

Thanks again Russ.

Signature

Bill M.

> The bulk of my contacts are business contacts. I find the company view
> useful to view by company. It also drops my personal (ie, no company)
[quoted text clipped - 57 lines]
> > >> >> All
> > >> >> thoughts appreciated.

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