 |
 | Home | Contact Us | FAQ | Search & Site Map | Link to Us |
 | Sign In | Join | Other 45 Sites in Network |
| HomeDiscussionsAccessExcelInfoPathOutlookPowerPointPublisherWordDirectoryUser Groups Related Topics Outlook ExpressInternet ExplorerWindowsMS Server ProductsMore Topics ... |
MS Office Forum / Outlook / Contacts / September 2006Why can't I send a message to someone in my Personal Address Book.
I am currently getting my email in Outlook via Army Knowledge Online. I have added email addresses to my Personal Address Book, as well as my Contacts list. When I try to compose a new message, the Contacts list doesn't come up, just the PAB. However, when I address a message to someone in the PAB, the message will not be sent. I instantly get a message back that says the email could not be sent because " None of your e-mail accounts could send to this recipient." What does this mean? How do I get the same listing of addresses in the PAB and Contacts? And how can I send a message to someone in my PAB? > I am currently getting my email in Outlook via Army Knowledge Online. > I have added email addresses to my Personal Address Book, as well as > my Contacts list. The Personal Address Book is long obsolete and you should be using your COntacts folder exclusively. > When I try to compose a new message, the Contacts list doesn't come > up, just the PAB. Right-click the Contacts folder, choose Properties, select the Outlook Address Book tab and check the box labeled "Show this folder as an e-mail Address Book". > However, when I address a message to someone in > the PAB, the message will not be sent. I instantly get a message > back that says the email could not be sent because " None of your > e-mail accounts could send to this recipient." You have a misconfigured account  SignatureBrian Tillman meaning what???? how do I fix it? > > I am currently getting my email in Outlook via Army Knowledge Online. > > I have added email addresses to my Personal Address Book, as well as [quoted text clipped - 16 lines] > > You have a misconfigured account > meaning what???? how do I fix it? Since you haven't stated how you have configured your account, there's no way to tell you how to fix it. SignatureBrian Tillman Outlook has not used a PAB for many years. Neither should you. PAB's are no longer supported. Use your Contacts and the Outlook Address Book instead: http://www.slipstick.com/contacts/olconpab.htm SignatureRuss Valentine [MVP-Outlook] >I am currently getting my email in Outlook via Army Knowledge Online. I >have [quoted text clipped - 12 lines] > PAB > and Contacts? And how can I send a message to someone in my PAB? OK, Well when I try to address a new message, what opens up is the PAB....not my contacts list. Is there a way to change this? to get Outlook to point to the Contacts instead of the PAB? > Outlook has not used a PAB for many years. Neither should you. PAB's are no > longer supported. [quoted text clipped - 17 lines] > > PAB > > and Contacts? And how can I send a message to someone in my PAB? OK, I went to the link you included. I went thru all the steps in Part 2 and Part 3. Now all of my addresses in the PAB are in the Contacts. But I am still getting the email error message when I try to send a new message. > Outlook has not used a PAB for many years. Neither should you. PAB's are no > longer supported. [quoted text clipped - 17 lines] > > PAB > > and Contacts? And how can I send a message to someone in my PAB? Are you saying you completely migrated to using the Outlook Address Book? If so then you have additional problems in configuring your mail accounts for which you have not posted enough information for us to troubleshoot. State Outlook version, mail account type, address type, steps used to send messages, and exact error messages. SignatureRuss Valentine [MVP-Outlook] > OK, I went to the link you included. I went thru all the steps in Part 2 > and [quoted text clipped - 24 lines] >> > PAB >> > and Contacts? And how can I send a message to someone in my PAB? I am saying that I followed the instructions provided at the link you sent me earlier. If that means I "completely migrated to using the Outlook Address Book", then that is what I have done. All I know for sure is that I am using Microsoft Office Outlook 2003 with Business Contact Manager Update. I "get" my email from Army Knowledge Online (meaning, I have an email account there, and I have set up an outlook account so that the AKO mail is sent to my outlook....make sense?). Currently if I want to send a message thru outlook, I have to either physically type in the email address of the person I am sending the message to, or reply to a message that I have already recieved from that person. I cannot compose a new message and select addressees from my Contacts list and send that email.....I get the error message that I mentioned earlier. One of your counterparts mentioned yesterday that I might have configured this outlook account incorrectly, but did not say how to fix it. I have spoken with my peers who have done the same steps to configure their outlook to retrieve mail from AKO, and they are not having these problems. Any help you can provide is appreciated. > Are you saying you completely migrated to using the Outlook Address Book? > If so then you have additional problems in configuring your mail accounts [quoted text clipped - 29 lines] > >> > PAB > >> > and Contacts? And how can I send a message to someone in my PAB? The instructions I posted have multiple scenarios. I have no idea which you used. That message indicates that you have not configured your mail account correctly. Not sure how we can help you with that since only you have those instructions. Your mail account is not recognizing the addresses you are entering. -- Russ Valentine [MVP-Outlook] >I am saying that I followed the instructions provided at the link you sent >me [quoted text clipped - 65 lines] >> >> > PAB >> >> > and Contacts? And how can I send a message to someone in my PAB? OK, When I clicked on the link that you sent me, I was given three Plans to chose from....the website did not recommend Plan 1 (which was basically do nothing). And Plan 3 ("Migrate the entire PAB") had me complete most of the steps in Plan 2 ("Add new contacts to the Contacts folder and eventually migrate the PAB"). Again, this is what I did. But I still cannot send a new message when addressing it from the Contacts. I can however send a "reply" to a message I have already recieved. Does this have anything to do with the fact that the email is not actually being delivered directly to my computer. What I mean is that I set up the outlook account so that I could still access all of the email messages from another computer (like at a library or something) by going to the Internet, then logging onto Army Knowledge Online (AKO). That's really where the messages are "stored"....although, I can manipulate them in outlook.... > The instructions I posted have multiple scenarios. I have no idea which you > used. [quoted text clipped - 74 lines] > >> >> > PAB > >> >> > and Contacts? And how can I send a message to someone in my PAB? Read the last line of my post. I told you what it means. It means that the address format in the message you are sending is not recognized by your mail transport. Since we have no idea what that format is and what your transport, we cannot help further. SignatureRuss Valentine [MVP-Outlook] > OK, When I clicked on the link that you sent me, I was given three Plans > to [quoted text clipped - 116 lines] >> >> >> > PAB >> >> >> > and Contacts? And how can I send a message to someone in my PAB? |
Reply to this Message |
 Sign In
 Join
 My Latest Posts My Monitored Threads My Blog My Photo Gallery My Profile My Homepage Start New Thread Enable EMail Alerts Rate this Thread
|
©2008 Advenet LLC Privacy Policy - Terms of Use
This website includes both content owned or controlled by Advenet as well as content owned or controlled by third parties.