Frustration in copying contacts to cd etc...

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Syrran - 07 Sep 2006 21:55 GMT

I have spent a lot of time reading posts here and trying different things,
but nothing works. Last year I managed to copy my contacts to a cd and was
able to put them on another computer. Now, I can not figure it out. I think
my problem is actually finding and copying the right file. I have tried to
import and export, which I know is not a good idea. Did get a .pst on the cd
after I copy with XP built in burner, took it to the other computer,
unchecked the read-only, and got the message " file access is denied, you
don't have the permission required to access the file", or I get the message
" outlook contacts back up.pst is not a personal folders file".

I have tried to copy it by going to File>New>Outlook Data file command, but
I am not doing it right. I have tried to read the articles Tillman are
refering to, but still can't get it to work. Please give me simple detailed
instructions on how to find, copy, burn and then put the info on another
computer.

I will be forever greatful if I can get this to work. (I have XP and Office
2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 07 Sep 2006 22:14 GMT

1. Close Outlook completely.
2. Copy the Outlook data file to your CD.
3. Transfer this file to the other hard drive and remove the read only
attribute it acquired from being on the CD.
4. Open this file in Outlook (File > Open > Outlook Data File...)

Signature

Russ Valentine
[MVP-Outlook]

>I have spent a lot of time reading posts here and trying different things,
> but nothing works. Last year I managed to copy my contacts to a cd and was
[quoted text clipped - 20 lines]
> Office
> 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 07 Sep 2006 22:58 GMT

Russ,
I have tried this. Explain exactly what the data file looks like and where
it is? Is this file already there somewhere or is it something I have to
create, and then close outlook to continue? I don't know why I can't get this
to work. Why is Outlook so difficult? Thanks.

> 1. Close Outlook completely.
> 2. Copy the Outlook data file to your CD.
[quoted text clipped - 26 lines]
> > Office
> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 08 Sep 2006 00:13 GMT

You said you had read all of the posts. That information is well documented
in said posts. I will repost.
Info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx

Signature

Russ Valentine
[MVP-Outlook]

> Russ,
> I have tried this. Explain exactly what the data file looks like and where
[quoted text clipped - 39 lines]
>> > Office
>> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 08 Sep 2006 16:58 GMT

Russ,
I have read and read it again, and I tried again. This time it worked. I
located the file by doing a file search, copied it, burned it. Then I figured
out that I had to go back to my computer, right click on the d drive and
click Make Compatible. I went to the other computer, copied to the desktop,
took off the read-only attribute. Opened Outlook, File, New, Outlook Data
File, Now this is where I wasn't sure what to do, I got a window that had
"Office Outlook Personal Folders File (.pst)" highlighted, figured it should
be like that and I clicked OK, then OK again, and my contacts where there.

My question is, why did they not move in to the empty folder called My
Contacts, that were already there? They are now under a 2nd folder called
Contacts in Personal Folder.

Another question is, I went back to the original computer to work, and when
I open my contacts in Outlook, after a few seconds I get a window called
Personal Folder, that says "The file C:\Documents and
settings\username\Desktop\contacts back up(1).pst could not be found."
Yesterday when I was trying to find the file and copy it, I created a file
with this name. Since it did not work I tossed it in the bin. After this
message, I restored it to the desktop, rebooted the computer and I still get
the message. If I click on the OK that is my only option in this error
message, I get another window that is called Create/Open Personal Folders
Files. I have a Look in: box, and further down at the bottom I have two boxes
that says: File name: and Files of type.

I don't know what I did, and what I need to do to fix it. I am hesitant to
just click away, I don't want to loose my contacts. I hope someone can help
me. Thanks.

> You said you had read all of the posts. That information is well documented
> in said posts. I will repost.
[quoted text clipped - 45 lines]
> >> > Office
> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 08 Sep 2006 17:07 GMT

I want to add, When I get the second window that is called Create/Open
Personal Folders Files, and if I click on Help, I get this message: "Cannot
find the exchng.hlp file. Do you want to find this yourself?" I have a choice
of Yes and No. What should I do?

> Russ,
> I have read and read it again, and I tried again. This time it worked. I
[quoted text clipped - 75 lines]
> > >> > Office
> > >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 08 Sep 2006 21:08 GMT

Opening a PST file does just that. It opens the file in your profile so that
you can copy what you need from it into that profile's default file. Or if
you prefer to keep using your old file instead of a new one, just set it as
your default in the profile and close the new (empty) one. All those
instructions are included in the posts.

Your other message means you established a connection between a PST file and
an Outlook profile, then moved that file before disconnecting it from the
profile. Always disconnect (close) a PST file before you move it.

Signature

Russ Valentine
[MVP-Outlook]

> Russ,
> I have read and read it again, and I tried again. This time it worked. I
[quoted text clipped - 93 lines]
>> >> > Office
>> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 08 Sep 2006 21:55 GMT

Regarding the problem with my original computer, How did I establish this
connection? I have no idea what happened and I don't know how to correct it.
I am sorry for my lack of knowledge about outlook, but could you please help
me fix this. When you say; "I moved the file before disconnecting it.." do
you mean when I moved it to the trash? What does disconnect mean? I don't
think outlook was open when I did this, if that is what you are refering to.

> Opening a PST file does just that. It opens the file in your profile so that
> you can copy what you need from it into that profile's default file. Or if
[quoted text clipped - 102 lines]
> >> >> > Office
> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 08 Sep 2006 22:11 GMT

I've already answered those questions. You disconnect a PST file from a
profile by closing it. If you move the file without first having closed it,
you will corrupt your profile and generate the error messages you are
getting because the profile is still looking for that file.

Signature

Russ Valentine
[MVP-Outlook]

> Regarding the problem with my original computer, How did I establish this
> connection? I have no idea what happened and I don't know how to correct
[quoted text clipped - 138 lines]
>> >> >> > Office
>> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 08 Sep 2006 22:26 GMT

But how can I fix it?

> I've already answered those questions. You disconnect a PST file from a
> profile by closing it. If you move the file without first having closed it,
[quoted text clipped - 142 lines]
> >> >> >> > Office
> >> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 08 Sep 2006 23:12 GMT

When you corrupt a profile, you create a new one.

Signature

Russ Valentine
[MVP-Outlook]

> But how can I fix it?
>
[quoted text clipped - 178 lines]
>> >> >> >> > Office
>> >> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Syrran - 11 Sep 2006 15:22 GMT

How do I create a new one, when I don't remember exactly what I did?
Can you please be more detailed, remember I don't know anything about
outlook, other than what I have learned si I can use it for the purpose I
use it for.

> When you corrupt a profile, you create a new one.
> > But how can I fix it?
[quoted text clipped - 179 lines]
> >> >> >> >> > Office
> >> >> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message

Russ Valentine [MVP-Outlook] - 11 Sep 2006 21:41 GMT

All the information you are asking is readily available in Help Files and
the KB.
http://support.microsoft.com/default.aspx?scid=kb;en-us;829918&Product=out2003

Signature

Russ Valentine
[MVP-Outlook]

> How do I create a new one, when I don't remember exactly what I did?
> Can you please be more detailed, remember I don't know anything about
[quoted text clipped - 218 lines]
>> >> >> >> >> > Office
>> >> >> >> >> > 2003, the other computer has 2000 and Office 2003)

Reply to this Message