Can't find my contacts when I compose an email

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Connie - 13 Sep 2006 19:17 GMT

When I compose an email and press the "to" button, the dialog box pops up as
it should, but it does not display my contacts in the list field. I selected
every option on the drop-down menu on the right, but it always says there are
no addresses. I know this isn't the case because I have several hundred
entries in my contacts. Why can't it "see" them. Thanks so much in advance
for any help on this.

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Sue Mosher [MVP-Outlook] - 13 Sep 2006 19:21 GMT

What *do* you see? And in what version of Outlook?

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> When I compose an email and press the "to" button, the dialog box pops up as
> it should, but it does not display my contacts in the list field. I selected
> every option on the drop-down menu on the right, but it always says there are
> no addresses. I know this isn't the case because I have several hundred
> entries in my contacts. Why can't it "see" them. Thanks so much in advance
> for any help on this.

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Connie - 13 Sep 2006 19:57 GMT

Thanks for your response. I'm using outlook xp (2002) but I just got a new
computer, so I'm wondering if the old version of office isn't speaking well
to the new version of windows.

What I see is a little message in the field that should have my addresses
that says "no entires found."

On a similar, and possibly related, note, the program will not resolve any
email addresses that I start to type into the "to" field.

Thanks again for responding.

> What *do* you see? And in what version of Outlook?
>
[quoted text clipped - 4 lines]
> > entries in my contacts. Why can't it "see" them. Thanks so much in advance
> > for any help on this.

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Sue Mosher [MVP-Outlook] - 13 Sep 2006 21:01 GMT

That still doesn't tell us very much. Remember, we can't look over your shoulder.

So this is just guessing: Go to Tools | E-mail accounts, and add a new address list -- the Outlook Address Book, then restart Outlook.

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> Thanks for your response. I'm using outlook xp (2002) but I just got a new
> computer, so I'm wondering if the old version of office isn't speaking well
[quoted text clipped - 16 lines]
>> > entries in my contacts. Why can't it "see" them. Thanks so much in advance
>> > for any help on this.

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