Deleting an unseen email address permanently

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Chloe - 19 Sep 2006 16:12 GMT

Friend had change of email address - I deleted the old address and replaced
it with the new address. I cannot see the old one anywhere, but when I use
the distribution list she's on, the old address always pops up and bounces. I
cannot see the old address on either my distribution list or in the general
contact list.

Chloe

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Brian Tillman - 19 Sep 2006 18:30 GMT

> Friend had change of email address - I deleted the old address and
> replaced it with the new address. I cannot see the old one anywhere,
> but when I use the distribution list she's on, the old address always
> pops up and bounces. I cannot see the old address on either my
> distribution list or in the general contact list.

Perhaps the old DL is in the autocompletion name cache. What version of
Outlook are you using?

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Brian Tillman

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Chloe - 19 Sep 2006 19:21 GMT

> > Friend had change of email address - I deleted the old address and
> > replaced it with the new address. I cannot see the old one anywhere,
[quoted text clipped - 4 lines]
> Perhaps the old DL is in the autocompletion name cache. What version of
> Outlook are you using?

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Brian Tillman - 20 Sep 2006 00:20 GMT

> I'm using Outlook 2003

Try adding the DL to the To field again and pressing CTRL-K before leaving
the To field to force a reresolution of the DL.

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Brian Tillman

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