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MS Office Forum / Outlook / Contacts / October 2006troubleshoot contacts fields, full name - lastname reverses
Suddenly, when I enter a new contact in my Outlook Address Book (Microsoft Outlook version 2002) the field for Full Name reverses lastname and firstname although I enter these in firstname, lastname order. This means that when entering addresses in my email some of the list comes up by lastname although most is by firstname. I must have changed something, but don't know what. Please help ! AnneW > Suddenly, when I enter a new contact in my Outlook Address Book > (Microsoft Outlook version 2002) the field for Full Name reverses > lastname and firstname although I enter these in firstname, lastname > order. This means that when entering addresses in my email some of > the list comes up by lastname although most is by firstname. I must > have changed something, but don't know what. Please help ! Since the Address Book contains no data, you should never enter anything from the Address Book. Your contacts are in the Contacts folders and that where you should add them.  SignatureBrian Tillman Sorry - the word Address Book is obviously misleading, so ignore it - I am referring to Contacts. Should do a Detect and Repair perhaps ? > > Suddenly, when I enter a new contact in my Outlook Address Book > > (Microsoft Outlook version 2002) the field for Full Name reverses [quoted text clipped - 6 lines] > from the Address Book. Your contacts are in the Contacts folders and that > where you should add them. No. Just reset the order for the Full Name... field correctly: Tools > Options > Preferences > Contact Options... SignatureRuss Valentine [MVP-Outlook] > Sorry - the word Address Book is obviously misleading, so ignore it - I am > referring to Contacts. Should do a Detect and Repair perhaps ? [quoted text clipped - 10 lines] >> that >> where you should add them. Thank you. This has solved most of my problem, as the name fields are now working as they should. However, when sending an email if I click on the To box and enter the person's firstname I find that the few I recently added are still listed by lastname. Is there a way to reverse this ? > No. Just reset the order for the Full Name... field correctly: Tools > > Options > Preferences > Contact Options... [quoted text clipped - 12 lines] > >> that > >> where you should add them. So now you are trying to sort the Outlook Address Book? Go to Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change… > Set your sort order there SignatureRuss Valentine [MVP-Outlook] > Thank you. This has solved most of my problem, as the name fields are now > working as they should. However, when sending an email if I click on the [quoted text clipped - 22 lines] >> >> that >> >> where you should add them. The penny dropped... I complicated something that should have been very simple to fix ! In the 'file as' box - I deleted the lastname, firstname I had typed in myself, selected the 'lastname, firsname' that then came up automatically and all the name entries are in the same order again. I had to do this for each entry separately, so was very glad the problem has not been going on for too many weeks ! Thanks for your solution :) > No. Just reset the order for the Full Name... field correctly: Tools > > Options > Preferences > Contact Options... [quoted text clipped - 12 lines] > >> that > >> where you should add them. |
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