Problem with composing emails using the "To" button in Outlook 2002 SP3

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heartleaps - 07 Oct 2006 07:39 GMT

Hello,

I've scrolled and read through keyword searches relating to my issue,
and have taken the advice I see, but nothing is working:

I exported my gmail contacts to Outlook 2002 SP3. I saved as a CSV file
in Excel and then imported them into my Outlook Contacts folder.

When I try to compose a new email using the "To" button, I can see my
contacts listed in the left column (contacts folder) but when I try to
add them to the To, Cc, or Bcc fields, nothing happens. A semicolon
pops up in the right-hand column, as if I've added an address to that
field, but the actual email address does not appear. Help?

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Ben M. Schorr - MVP - 07 Oct 2006 08:21 GMT

Aloha heartleaps,

If you look at one of the contact items, check and see what is in the E-mail
address field. Make sure that it was properly imported with the e-mail address
correctly placed in the e-mail address field.

-Ben-
Ben M. Schorr - MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

> Hello,
>
[quoted text clipped - 9 lines]
> pops up in the right-hand column, as if I've added an address to that
> field, but the actual email address does not appear. Help?

Reply to this Message

Russ Valentine [MVP-Outlook] - 07 Oct 2006 10:36 GMT

You imported incorrectly:
http://support.microsoft.com/default.aspx?scid=kb;en-us;319904&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> Hello,
>
[quoted text clipped - 9 lines]
> pops up in the right-hand column, as if I've added an address to that
> field, but the actual email address does not appear. Help?

Reply to this Message