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MS Office Forum / Outlook / Contacts / October 2006

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GFL4 - 10 Oct 2006 16:56 GMT
When I add sender to my contacts by right clicking on email address, it posts
to a secondary contacts list, not my primary contacts.  How do I get it to
point to the correct contact data base.  I posted this message previously but
could not find it so apologize for reposting.
Sue Mosher [MVP-Outlook] - 10 Oct 2006 17:29 GMT
Please explain where these "primary" and "secondary" contacts lists are located in your Outlook folder hierarchy.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> When I add sender to my contacts by right clicking on email address, it posts
> to a secondary contacts list, not my primary contacts.  How do I get it to
> point to the correct contact data base.  I posted this message previously but
> could not find it so apologize for reposting.
GFL4 - 10 Oct 2006 20:00 GMT
There are six folders in the contacts section.  The first folder is the
primary use folder called 'contacts with categories' which I just added to
Outlook and will use as my main contact list.  I changed all settings so this
appears first and if I send a message and click on the To button, it is
indeed this folder that appears.  The second one listed is the old contacts
folder named contacts to which the contact gets added if I right click on the
sender.  This is the problem I am trying to resolve.  The third and fourth
folder are named contacts and are empty.  The fifth is labeled business
contacts and is empty.  The sixth is another empty contacts folder which I
believe is tied to a business program that I do not use as of yet.

> Please explain where these "primary" and "secondary" contacts lists are located in your Outlook folder hierarchy.
>
> > When I add sender to my contacts by right clicking on email address, it posts
> > to a secondary contacts list, not my primary contacts.  How do I get it to
> > point to the correct contact data base.  I posted this message previously but
> > could not find it so apologize for reposting.
Sue Mosher [MVP-Outlook] - 10 Oct 2006 20:36 GMT
Instead of clicking Save and Close after the new contact comes up, click File | Move to Folder and choose your Contacts with Categories folder. If that gets tiresome, go back to using Contacts as your main contacts folder.
Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> There are six folders in the contacts section.  The first folder is the
> primary use folder called 'contacts with categories' which I just added to
[quoted text clipped - 11 lines]
>> > point to the correct contact data base.  I posted this message previously but
>> > could not find it so apologize for reposting.
GFL4 - 10 Oct 2006 20:03 GMT
The folders residing in the outlook section entitled contacts are "contacts
with categories" (my primary contact list just added and which does work when
I click on the To button to write a message), "contacts" (the previous
contacts folder that unfortunately get posted to when I right click on sender
and want to save email address), and four other empty contact folders that I
don't use.

> When I add sender to my contacts by right clicking on email address, it posts
> to a secondary contacts list, not my primary contacts.  How do I get it to
> point to the correct contact data base.  I posted this message previously but
> could not find it so apologize for reposting.
GFL4 - 11 Oct 2006 17:44 GMT
Problem resolved by deleting contacts in original Contacts Folder and then
moving desired contacts with categories into that folder, then deleting
Contacts with Categories.  So now there is only one contacts folder which is
linked into email.  There should be an option however when you link the
contact folder to the "to" function that asks if you also want to link that
folder to the ability to add to the contact data base.

> The folders residing in the outlook section entitled contacts are "contacts
> with categories" (my primary contact list just added and which does work when
[quoted text clipped - 7 lines]
> > point to the correct contact data base.  I posted this message previously but
> > could not find it so apologize for reposting.
Brian Tillman - 10 Oct 2006 20:28 GMT
> When I add sender to my contacts by right clicking on email address,
> it posts to a secondary contacts list, not my primary contacts.  How
> do I get it to point to the correct contact data base.  I posted this
> message previously but could not find it so apologize for reposting.

Adding a new contact that way will always add it to the Contacts folder in
your delivery location (i.e., the folder set holding the Inbox where your
messages arrive).  You can switch your delivery location to another PST so
that all your default folders are in that other PST but you can't pick and
choose default folders between PSTs.  Exactly how to change your delivery
location is version-specific.  You can consult the Microsoft Knowledgebase
for your particular version of Outlook.
Signature

Brian Tillman

GFL4 - 10 Oct 2006 20:59 GMT
OK so how do I delete the info in the original contacts folder and copy into
it the info in the contacts with categories.  Since I only need the contacts
with categories folder.  

> > When I add sender to my contacts by right clicking on email address,
> > it posts to a secondary contacts list, not my primary contacts.  How
[quoted text clipped - 8 lines]
> location is version-specific.  You can consult the Microsoft Knowledgebase
> for your particular version of Outlook.
Sue Mosher [MVP-Outlook] - 10 Oct 2006 21:07 GMT
Create a new contacts folder. Drag the items from the original Contacts folder there. Drag the items from the Contacts with Categories folder into Contacts.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> OK so how do I delete the info in the original contacts folder and copy into
> it the info in the contacts with categories.  Since I only need the contacts
[quoted text clipped - 12 lines]
>> location is version-specific.  You can consult the Microsoft Knowledgebase
>> for your particular version of Outlook.
 
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