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MS Office Forum / Outlook / Contacts / October 2006

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Outlook dialer problem-Handset Attached to Modem

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Arnie - 10 Oct 2006 17:58 GMT
When I use Outlook to autodial, my US Robotics 56K Voice Fax Modem speaker
activates and dials the number, but I cannot hear anything through the
telephone connected to the modem.  This also happens when I use Cardscan to
autodial.  It does not happen when I use PhoneDial Pro. With that program as
soon as I pick up the telephone handset, the speaker cuts off and I can
utilize the telephone to listen and speak to the person I call.  How do I
change the settings to transfer control to the handset.
Brian Tillman - 10 Oct 2006 20:30 GMT
> When I use Outlook to autodial, my US Robotics 56K Voice Fax Modem
> speaker activates and dials the number, but I cannot hear anything
[quoted text clipped - 4 lines]
> speak to the person I call.  How do I change the settings to transfer
> control to the handset.

Outlook uses the standard Windows dialer, which has no provision for
handling voice modems.
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Brian Tillman

 
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