Outlook should correct e-mail address changes to pull-down lists

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Frustrated in Oregon City - 10 Oct 2006 21:39 GMT

updates to my address book often do not change the pull-down list available
when I want to sent an e-mail message.
I contacted a "Microsoft professional" through your one free query program
but was totally put off: He contacted me with an answert that came nowhere
near to the problem I posed; I then tried to e-mail him two or three times
but could not raise a response. Should I try to through good money into that
kind of help and try again on my own nickel? I think not.

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Sue Mosher [MVP-Outlook] - 10 Oct 2006 21:47 GMT

Are you making a suggestion or asking for ideas on how to solve your problem? If the latter, you need to start by providing a clearer description including your Outlook version and what you mean by "pull-down list"

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> updates to my address book often do not change the pull-down list available
> when I want to sent an e-mail message.
[quoted text clipped - 12 lines]
>
> http://www.microsoft.com/office/community/en-us/default.mspx?mid=3e8bb558-5bac-4
53e-93c9-acc7bb9869cb&dg=microsoft.public.outlook.contacts

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Brian Tillman - 11 Oct 2006 01:48 GMT

Frustrated in Oregon City <Frustrated in Oregon
City@discussions.microsoft.com> wrote:

> updates to my address book often do not change the pull-down list
> available when I want to sent an e-mail message.

Probably because the Address Book interface is NEVER the place to manipulate
your contacts. Do that in the Contacts folder. The address book is just a
view of your contacts folder and contains no information of its own.

> I contacted a "Microsoft professional" through your one free query
> program but was totally put off: He contacted me with an answert that
> came nowhere near to the problem I posed; I then tried to e-mail him
> two or three times but could not raise a response. Should I try to
> through good money into that kind of help and try again on my own
> nickel? I think not.

How is this in any way a "suggestion"?

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Brian Tillman

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