The hard drive crashed, reinstalled software. Moved outlook file over from
backup, all contacts are there,as well as email. Contacts cannot be moved
into the address book, says the file has been moved/deleted/ or no rights to
them. How can I get a new address book?
Diane Poremsky [MVP] - 16 Oct 2006 21:30 GMT
If you have Contacts in the Contacts folder but they are not accessible when
you click on the To button, check these settings:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book is checked?
If this is grayed out...
Go to Tools | Email Accounts, choose View or change existing directories or
address book. Is the Outlook Address Book present? If it isn't listed, add
it and close and restart Outlook. If it is listed, then remove it and close
then restart Outlook and repeat these steps to add it.

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Diane Poremsky [MVP - Outlook]
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> The hard drive crashed, reinstalled software. Moved outlook file over from
> backup, all contacts are there,as well as email. Contacts cannot be moved
> into the address book, says the file has been moved/deleted/ or no rights
> to
> them. How can I get a new address book?
Russ Valentine [MVP-Outlook] - 16 Oct 2006 21:34 GMT
Answer has been posted here countless times. You provide no information that
would permit a specific answer such as your Outlook version or how you
transferred your data. You did so incorrectly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or operating system. Use the following steps to reset
the connection. Note that in some instances you may actually have to remove
the Outlook Address Book completely from your Profile, close Outlook, and
then re-add it before you can get it to work.
For Outlook 2000, Corp/Workgroup:
Go to Tools > Services. Make sure the Outlook Address Book service is
listed. If not, add it. Next, R click on the Contact folder or folders you
want the OAB to display, choose "Properties", go to the Outlook Address Book
tab and check the "Show this folder as an E-mail address book" box. You may
also need to go to Tools > Options > Addressing Tab and choose to show your
Contacts folder.
For Outlook 2002/2003:
Make sure the Contact folder is enabled as an email address book. Right
click the Contacts folder, choose Properties then Outlook Address Book. Is
the box to enable as email address book checked?
If this is grayed out...Go to Tools | Email Accounts, choose View or change
existing directories or address book. Is the Outlook Address Book present?
If it isn't listed, add it and close and restart Outlook. If it is listed,
then remove it and close then restart Outlook and repeat these steps to add
it.
More details available here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature
Russ Valentine
[MVP-Outlook]
> The hard drive crashed, reinstalled software. Moved outlook file over from
> backup, all contacts are there,as well as email. Contacts cannot be moved
> into the address book, says the file has been moved/deleted/ or no rights
> to
> them. How can I get a new address book?