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MS Office Forum / Outlook / Contacts / October 2006Look Up in Mail not Finding Contacts
I've just starting using Outlook 2003 on an Exchange Server. When in Mail if I click on To to look up an email address it doesn't find the contacts in my Contacts folder. The Contacts folder seems OK, all my data is there, and it is checked to be in the Outlook Address book and to show as an email address book. Any suggestions to get this working would be greatly appreciated. right click the Contacts folder | Properties | Outlook address Book | tick the box to make it show as an address book. If that doesn't work (the box may be greyed out) you need to configure an address book first. Come back if you need help with that.  SignatureJudy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook www.acorntraining.com.au > I've just starting using Outlook 2003 on an Exchange Server. > When in Mail if I click on To to look up an email address it doesn't [quoted text clipped - 3 lines] > > Any suggestions to get this working would be greatly appreciated. Hi Judy, The box is checked to show my contacts as an email address book. When I try a look up it does show my contacts with email addresses BUT no names or display names are shown so the look up doesn't work. The names are shown in Contacts view. Thanks for your help. Ed > right click the Contacts folder | Properties | Outlook address Book | tick > the box to make it show as an address book. [quoted text clipped - 14 lines] > > > > Any suggestions to get this working would be greatly appreciated. What I call the Lookup window is on the Standard Toolbar and says " type a contact to Find" It should open the Contact. Type a name, Enter and there you are! SignatureJudy Gleeson MVP Outlook Outlook trainer and author of Productiv_IT with Outlook www.acorntraining.com.au > Hi Judy, > The box is checked to show my contacts as an email address book. When I [quoted text clipped - 22 lines] >> > >> > Any suggestions to get this working would be greatly appreciated. > What I call the Lookup window is on the Standard Toolbar and says " type a > contact to Find" > It should open the Contact. Type a name, Enter and there you are! Hi Judy, I'm talking about the look up in email. When you click on the "To". This is what does not function and neither does Outlook do an automatic lookup of my email addresses when I start to type in a name. Somehow the names from my contact are not coming into the email look up. Any ideas? The look up in contacts works fine. Thanks for your help. Ed > I'm talking about the look up in email. When you click on the "To". What do you see in the "Show Names from the" drop-down at the top right? SignatureBrian Tillman > > I'm talking about the look up in email. When you click on the "To". > > What do you see in the "Show Names from the" drop-down at the top right? > -- > Brian Tillman Hi Brian In the Show names from the it says Contacts. I configured it this way rather than the Global one. Problem is the email addresses show but not the names so no look up. Thanks for your help. Ed > In the Show names from the it says Contacts. I configured it this way > rather than the Global one. Problem is the email addresses show but > not the names so no look up. Are yuo saying ing that the address book doesn't show the names from your COntacts folder even though the "Show names from the" drop-down shows "Contacts"? Are you sure you're showing the correct Contacts folder? SignatureBrian Tillman > > In the Show names from the it says Contacts. I configured it this way > > rather than the Global one. Problem is the email addresses show but [quoted text clipped - 5 lines] > -- > Brian Tillman Yes and Yes. Easiest would be if I could send you a screen shot. Thanks for your help. Ed > Yes and Yes. > > Easiest would be if I could send you a screen shot. Post a URL where we can all see the screen shot or attach it to a post. SignatureBrian Tillman |
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