State how you configured your Outlook Address Book Service. It appears not
to be configured correctly, or you have not designated Outlook as you
default mail program. Also make sure your Outlook and Word versions match.

Signature
Russ Valentine
[MVP-Outlook]
>I was trying to do a mail merge from outlook (also tried starting in word)
> using my contacts to create mailing labels. I did the work around as
[quoted text clipped - 5 lines]
> comes up blank with the label template. Help!!!This has worked in the
> past.