"File As" ignores settings

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DougD - 26 Oct 2006 17:34 GMT

I currently have Outlook 2003 SP2 Professional Edition.

The Outlook Contact Options are: "Full Name" order: Last First
: "File As" order: Last, First
FYI - [The Outlook Address Book settings are: "File as (Smith, John)"]

When I enter a new contact (Bob Smith) my "File as" default is "Bob, Smith"
and my only other option is "Smith Bob" (Note there is no comma, though it
will allow me to add one and it does display properly).

However, when I export the contact list to an Excel speadsheet to see what
is really saved, I find:

First Name: Smith
Last Name: Bob

Is this a problem I can fix or is my version of Outlook corrupted?

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DougD

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Russ Valentine [MVP-Outlook] - 31 Oct 2006 21:59 GMT

In what field are you entering the names? What happens if you parse the name
elements yourself?

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Russ Valentine
[MVP-Outlook]

>I currently have Outlook 2003 SP2 Professional Edition.
>
[quoted text clipped - 15 lines]
>
> Is this a problem I can fix or is my version of Outlook corrupted?

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DougD - 31 Oct 2006 23:57 GMT

I am entering the name in the "Full Name" field.

I see what you are saying, it does parse the names correctly if I open the
name field and enter each part seperately. It seems odd though that it
doesn't assume as a default that "Firstname Lastname" would be "Lastname,
Firstname". I can't remember having this problem on the earlier version.

Signature

DougD

> In what field are you entering the names? What happens if you parse the name
> elements yourself?
[quoted text clipped - 17 lines]
> >
> > Is this a problem I can fix or is my version of Outlook corrupted?

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DougD - 01 Nov 2006 15:10 GMT

I answered too quickly. It is very inconsistent. About half the time it
parses it correctly, the remaining time I open the Full Name field and enter
First Name and Last Name and it displays it as Last Name First Name.

Signature

DougD

> I am entering the name in the "Full Name" field.
>
[quoted text clipped - 24 lines]
> > >
> > > Is this a problem I can fix or is my version of Outlook corrupted?

Reply to this Message

Russ Valentine [MVP-Outlook] - 01 Nov 2006 22:47 GMT

Never seen it. If you are indeed parsing the name elements correctly and
have your Full name field preference settings correct, Outlook obeys.

Signature

Russ Valentine
[MVP-Outlook]

>I answered too quickly. It is very inconsistent. About half the time it
> parses it correctly, the remaining time I open the Full Name field and
[quoted text clipped - 35 lines]
>> > >
>> > > Is this a problem I can fix or is my version of Outlook corrupted?

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