Contacts

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sheila4typing - 28 Oct 2006 20:48 GMT

I formatted my computer and copied the pst file and then replaced the pst
file that was in outlook 2003. Originally I have 3 personal folders and have
taken care of that; however now the issue is it did not bring over the
contacts. I can manually type them in because there is not many but it will
not let me. When I click on
the address book to add a contact I get this message, "The address list could
not be displayed. The contacts folder associated with this could not be
opened: it may have been moved or deleted or you do not have permissions.
I tried to add a contact and it said a new entry could not be added. Please
use the contacts module to create this entry. Not sure what this is? I
also tried using file/new/contact and that does not work. I right clicked on
an email and added that contact however I am not sure where it put it.
Any suggestions?

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Brian Tillman - 29 Oct 2006 22:05 GMT

> I formatted my computer and copied the pst file and then replaced the
> pst file that was in outlook 2003.

Thus damaging your mail profile. Never overwrite one PST with another.

> When I click on
> the address book to add a contact I get this message, "The address
> list could not be displayed. The contacts folder associated with
> this could not be opened: it may have been moved or deleted or you do
> not have permissions.

Never manipulate contacts using the Address Book interface. The Outlook
ADddress Book contains no data. Add Contacts in the Contacts folder.

> I tried to add a contact and it said a new entry could not be added.
> Please use the contacts module to create this entry. Not sure what
> this is? I also tried using file/new/contact and that does not work.
> I right clicked on an email and added that contact however I am not
> sure where it put it.

In your delivery location Contacts folder, of course. You should be able to
repair your mail profile with Tools>E-mail Accounts>View or change existing
directories or address books>Next. Select Outlook Address Book and click
Change. Remove all Contacts folder references (one of them is obviously
incorrect, based on the error you posted), stop, and restart Outlook. Then,
for each Contacts folder you want to appear in the Address Book, right click
the folder, choose Properties, select the Outlook Address Book tab, and
check the box labeled "Show this folder as an e-mail Address Book".

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Brian Tillman

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sheila4typing - 30 Oct 2006 14:16 GMT

Thank you Brian,

One question - Where is the delivery location contacts folder sot hat I can
perform the repair you are speaking about?

> > I formatted my computer and copied the pst file and then replaced the
> > pst file that was in outlook 2003.
[quoted text clipped - 24 lines]
> the folder, choose Properties, select the Outlook Address Book tab, and
> check the box labeled "Show this folder as an e-mail Address Book".

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Brian Tillman - 30 Oct 2006 14:34 GMT

> One question - Where is the delivery location contacts folder sot hat
> I can perform the repair you are speaking about?

It's the Contacts folder in the same PST that holds the Inbox where mail is
delivered. Click File>Data File Management to see which PSTs you're using.
See Tools>E-mail Accounts>Next (bottom left) to see which PST you're using
for your delivery location.

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Brian Tillman

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