Opening individual contacts

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ssswilson - 02 Nov 2006 15:06 GMT

Just got Outlook 2003 (from Outlook 2000). When I open a contact to open,
sometimes it give me an error window saying custom form not available,
outlook will open with outlook. Contact administrator. However, some of the
contacts open fine and the "form" is the same. New contacts aren't an issue.
Any thoughts on how to avoid that pop up message.

Thanks.

Scott W.

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Brian Tillman - 02 Nov 2006 20:59 GMT

> Just got Outlook 2003 (from Outlook 2000). When I open a contact to
> open, sometimes it give me an error window saying custom form not
> available, outlook will open with outlook. Contact administrator.
> However, some of the contacts open fine and the "form" is the same.
> New contacts aren't an issue. Any thoughts on how to avoid that pop
> up message.

Try clearing the forms cache. Tools>Options>Other>Advanced Options>Custom
Forms>Manage Forms>Clear Cache.

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Brian Tillman

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ssswilson - 03 Nov 2006 14:32 GMT

Thanks. The cache wasn't the answer but it lead me to see that it was using
an SEB or SBE form. Once I deleted that, the problem was solved.

Thanks.

Scott

> > Just got Outlook 2003 (from Outlook 2000). When I open a contact to
> > open, sometimes it give me an error window saying custom form not
[quoted text clipped - 5 lines]
> Try clearing the forms cache. Tools>Options>Other>Advanced Options>Custom
> Forms>Manage Forms>Clear Cache.

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