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MS Office Forum / Outlook / Contacts / November 2006

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Telephone number Entry/Storage Format

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YJ - 16 Nov 2006 00:31 GMT
In Outlook 2003, fully updated:  Recently, I had to reinstall Win XP - the
entire PC, including Office 2003.  Previously, when entering new contact
info, Outlook would default to the typical U.S. tel number format of (202)
123-4567 and would enter the parentheses, dash and space once the user moved
to the next field.  No more, since the reinstall.  The XP dialing setup is
set with the local U.S. area code.  What am I missing?

THANKS!
Russ Valentine [MVP-Outlook] - 16 Nov 2006 02:49 GMT
"No more" means what exactly?
Once you set your dialing location correctly for your operating system,
Outlook will mask the phone number.
Signature

Russ Valentine
[MVP-Outlook]

> In Outlook 2003, fully updated:  Recently, I had to reinstall Win XP - the
> entire PC, including Office 2003.  Previously, when entering new contact
[quoted text clipped - 5 lines]
>
> THANKS!
YJ - 16 Nov 2006 03:03 GMT
Sorry if I wasn't clear enough.  I'm quite sure that before I reinstalled the
PC, when I entered 2125551212 and tabbed to the next field the tel number was
shown as (212) 555-1212.  Now it remains exactly as entered: 2125551212.  I'm
trying to have it go back to the 'Before' condition, when I didn't need to
enter the parents, dash, etc.

Thanks.

> "No more" means what exactly?
> Once you set your dialing location correctly for your operating system,
[quoted text clipped - 8 lines]
> >
> > THANKS!
Brian Tillman - 16 Nov 2006 03:23 GMT
> Sorry if I wasn't clear enough.  I'm quite sure that before I
> reinstalled the PC, when I entered 2125551212 and tabbed to the next
> field the tel number was shown as (212) 555-1212.  Now it remains
> exactly as entered: 2125551212.  I'm trying to have it go back to the
> 'Before' condition, when I didn't need to enter the parents, dash,
> etc.

As Russ said, use COntrol Panel's Modem and Dialing Options applet to set
your dialing location properly.
Signature

Brian Tillman

YJ - 16 Nov 2006 03:53 GMT
Hmm.  I must be really missing something here.  My dialing location is now
set to my local area code.  It was not before.  I rebooted and created a new
contacat.  When entering the tel number, it remained exactly the same,
without formatting the parents around the area code, the dash, etc.

So what am I missing?  Thanks again!

> > Sorry if I wasn't clear enough.  I'm quite sure that before I
> > reinstalled the PC, when I entered 2125551212 and tabbed to the next
[quoted text clipped - 5 lines]
> As Russ said, use COntrol Panel's Modem and Dialing Options applet to set
> your dialing location properly.
Russ Valentine [MVP-Outlook] - 16 Nov 2006 11:00 GMT
How did you set your dialing location? You missed something.
Signature

Russ Valentine
[MVP-Outlook]

> Hmm.  I must be really missing something here.  My dialing location is now
> set to my local area code.  It was not before.  I rebooted and created a
[quoted text clipped - 13 lines]
>> As Russ said, use COntrol Panel's Modem and Dialing Options applet to set
>> your dialing location properly.
YJ - 16 Nov 2006 12:44 GMT
1. United States, valid area code, no special dialing rules, using tone.
2. Area code rules: use 1+ area code for all calls.
3. Calling cards: None.

Am I missing something?
Thanks.

> How did you set your dialing location? You missed something.
> > Hmm.  I must be really missing something here.  My dialing location is now
[quoted text clipped - 14 lines]
> >> As Russ said, use COntrol Panel's Modem and Dialing Options applet to set
> >> your dialing location properly.
YJ - 16 Nov 2006 18:14 GMT
The settings I entered were actually correct and complete but there might
have been a registry error which was not removed by my entering the settings.
Only after I added a location and *removed* the earlier dialing location was
the problem resolved.  In other words, the fix is in the removal.  As in:
http://support.microsoft.com/kb/258171/en-us

Thanks again

> 1. United States, valid area code, no special dialing rules, using tone.
> 2. Area code rules: use 1+ area code for all calls.
[quoted text clipped - 21 lines]
> > >> As Russ said, use COntrol Panel's Modem and Dialing Options applet to set
> > >> your dialing location properly.
Russ Valentine [MVP-Outlook] - 16 Nov 2006 21:10 GMT
Yes. That would explain it. You never mentioned there was a previous entry
there.
Signature

Russ Valentine
[MVP-Outlook]

> The settings I entered were actually correct and complete but there might
> have been a registry error which was not removed by my entering the
[quoted text clipped - 37 lines]
>> > >> to set
>> > >> your dialing location properly.
YJ - 16 Nov 2006 21:27 GMT
Right.  Because there wasn't when I first posted the question.  Then I added
a location and indicated it in my follow up questions, because the addition
of a dialing location did not fix the problem:

****
My dialing location is now
> > > set to my local area code.  It was not before.  I rebooted and created a
> > > new
> > > contacat.  When entering the tel number, it remained exactly the same,
> > > without formatting the parents around the area code, the dash, etc
****

But there was still no change -- a tel number entry remained unformatted.

Only after I added a *second* dialing location,  and then *removed* the one
I had previously,  only then did the formatting start.  In other words, the
removal corrects the problem, not the addition.

Thanks again!

> Yes. That would explain it. You never mentioned there was a previous entry
> there.
[quoted text clipped - 39 lines]
> >> > >> to set
> >> > >> your dialing location properly.
 
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