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MS Office Forum / Outlook / Contacts / November 2006

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Outlook 2003 Contacts and Address Books

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maria - 16 Nov 2006 10:30 GMT
I am really confused about how to access a shared contact folder in address
books on other computers on an exchange server.

Can someone please explain in simple terms each step that I need to take.  

I am at my wits' end!!
Sue Mosher [MVP-Outlook] - 16 Nov 2006 12:26 GMT
The process of adding another user's Contacts folder to your own address book display is not simple at all . You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:

1. Create an Outlook profile that connects directly to the other user's mailbox, not your own. If you are using Outlook 2003, do not select the option to use Cached Exchange mode. Start Outlook with that profile.

2. On the Properties dialog for the other user's Contacts folder, make sure that it's set to display in the Outlook Address Book and give it a display name other than contacts, such as Joe's Contacts.

3. Close Outlook.

4. In Control Panel | Mail, edit the *same profile* (i.e. the one from Step 1) to change the mailbox from the other user's to your own.

5. Still working with the same profile, on the Advanced tab of the Exchange Server service, add the other user's mailbox as a secondary mailbox.

6. Restart Outlook, and you should see the Joe's Contacts in your Outlook Address Book as well as your own Contacts folder.

7. (Optional) If you are using Outlook 2003, you can now change the settings for your Exchange account to use Cached Exchange mode.

Note that Outlook 2007 does not support this procedure.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

>I am really confused about how to access a shared contact folder in address
> books on other computers on an exchange server.
>
> Can someone please explain in simple terms each step that I need to take.  
maria - 16 Nov 2006 13:48 GMT
Thanks for the response, but I don't know how to create an outlook profile to
conntect to other users mailbox - can you give me help with this step please.

> The process of adding another user's Contacts folder to your own address book display is not simple at all . You will need to be able to create -- at least temporarily -- an Outlook profile that opens another user's mailbox as the primary mailbox. Proceed with these steps while logged in under your own Windows account, not the other user's:
>
[quoted text clipped - 18 lines]
> >
> > Can someone please explain in simple terms each step that I need to take.  
Sue Mosher [MVP-Outlook] - 16 Nov 2006 14:49 GMT
Go to Control Panel. Run the Mail applet. Click Show Profiles, then Add to create a new profile. It needs one email account -- an Exchange account set up with the User Name of the other user whose shared Contacts folder you want to see in your address book.

Might I suggest that you enlist your network support team to help you with this? It's difficult enough for users familiar with creating mail profiles. If that's totally new territory for you, you have a bit of a learning curve to climb to make this work.

Signature

Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> Thanks for the response, but I don't know how to create an outlook profile to
> conntect to other users mailbox - can you give me help with this step please.
[quoted text clipped - 21 lines]
>> >
>> > Can someone please explain in simple terms each step that I need to take.  
 
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