How do I open my address book?

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JazzyGem - 20 Nov 2006 18:40 GMT

When I click on the Address book it says, "Can't contact LDAP Directory
Server" (81). When I am typing up an email I cannot click on address book to
add names/addresses. I wait for that error message to appear, then I can
choose from my contacts. It's very irritating!

HELP!!!

Thanks, Janet

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Vince Averello [MVP-Outlook] - 20 Nov 2006 19:49 GMT

Do you have an extra entry in your list of address books/directories here:
Tools menu > Email accounts > View/Change existing directories/Address
books?

> When I click on the Address book it says, "Can't contact LDAP Directory
> Server" (81). When I am typing up an email I cannot click on address book
[quoted text clipped - 5 lines]
>
> Thanks, Janet

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JazzyGem - 20 Nov 2006 20:15 GMT

No I just have one listed. my POP/SMTP

> Do you have an extra entry in your list of address books/directories here:
> Tools menu > Email accounts > View/Change existing directories/Address
[quoted text clipped - 9 lines]
> >
> > Thanks, Janet

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JazzyGem - 20 Nov 2006 20:49 GMT

Ok I just went to tools>options>email accounts>directory>view/change address
books....this is what is listed: Outlook Address Book MAPI & "my server" as
LDAP

> No I just have one listed. my POP/SMTP
>
[quoted text clipped - 11 lines]
> > >
> > > Thanks, Janet

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Brian Tillman - 21 Nov 2006 01:57 GMT

> Ok I just went to tools>options>email accounts>directory>view/change
> address books....this is what is listed: Outlook Address Book MAPI &
> "my server" as LDAP

So, delete the "my server" LDAP entry.

Signature

Brian Tillman

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JazzyGem - 21 Nov 2006 02:20 GMT

THANK YOU BRIAN!!!!!!

Why is it that the easiest things seem the most difficult??

Smiles, Janet

> > Ok I just went to tools>options>email accounts>directory>view/change
> > address books....this is what is listed: Outlook Address Book MAPI &
> > "my server" as LDAP
>
> So, delete the "my server" LDAP entry.

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