The contact card won't accept the email address

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In_Godz_Hands - 22 Nov 2006 23:13 GMT

I'm trying to change the email address in someone's contact card, but it
refuses to accept it as an email address. Outlook won't even let me save and
close the card, because it's not accepted

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Sue Mosher [MVP-Outlook] - 22 Nov 2006 23:33 GMT

Maybe it's not a valid address? Error messages?

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Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003
http://www.turtleflock.com/olconfig/index.htm
and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I'm trying to change the email address in someone's contact card, but it
> refuses to accept it as an email address. Outlook won't even let me save and
> close the card, because it's not accepted

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In_Godz_Hands - 23 Nov 2006 00:03 GMT

No. There was one error, saying that if it persisted, restart Outlook, which
I have done, but since then, nothing. When I enter the email address and hit
tab, it sits and thinks for a minute, then does nothing. The email address
isn't underlined, and it won't let me save and close...

> Maybe it's not a valid address? Error messages?
>
> > I'm trying to change the email address in someone's contact card, but it
> > refuses to accept it as an email address. Outlook won't even let me save and
> > close the card, because it's not accepted

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Sue Mosher [MVP-Outlook] - 23 Nov 2006 01:18 GMT

What happens if you click the Check Names button? ... when you try to save and close? Just this contact has the problem? Others?

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> No. There was one error, saying that if it persisted, restart Outlook, which
> I have done, but since then, nothing. When I enter the email address and hit
[quoted text clipped - 6 lines]
>> > refuses to accept it as an email address. Outlook won't even let me save and
>> > close the card, because it's not accepted

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In_Godz_Hands - 23 Nov 2006 08:04 GMT

I've worked it out. It had to do with the fact that my Exchange Address was
in Outlook, and I'm using my laptop at home.

That raises a new question. How can I include my Internal e-mail in my
e-mail accounts list, and still have full functionality outside of work?

> What happens if you click the Check Names button? ... when you try to save and close? Just this contact has the problem? Others?
>
[quoted text clipped - 8 lines]
> >> > refuses to accept it as an email address. Outlook won't even let me save and
> >> > close the card, because it's not accepted

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Sue Mosher [MVP-Outlook] - 23 Nov 2006 13:03 GMT

Talk to your Exchange administrator to learn whether you need to connect with a VPN.

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> I've worked it out. It had to do with the fact that my Exchange Address was
> in Outlook, and I'm using my laptop at home.
[quoted text clipped - 3 lines]
>
>> What happens if you click the Check Names button? ... when you try to save and close? Just this contact has the problem? Others?

>>
>> > No. There was one error, saying that if it persisted, restart Outlook, which
[quoted text clipped - 7 lines]
>> >> > refuses to accept it as an email address. Outlook won't even let me save and
>> >> > close the card, because it's not accepted

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