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MS Office Forum / Outlook / Contacts / October 2003

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Multiple/Duplicate Address Books

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Daveh - 28 Oct 2003 17:44 GMT
We update/revise our contact lists on single work station
and copy them into Outlook onto another system.
When we attempt to update the second system the original
address book appears to be removed suceessfully but
following an Outlook restart we end up with multiple
address books with the same name, the original still
exists and the revised book is availabe as well.
We are unable to remove or delete these original address
books.

I have not found any reference to this challenge on the
Microsoft support site.

Any ideas?
Thanks,
Dave
Russ Valentine [MVP-Outlook] - 28 Oct 2003 22:49 GMT
Your Outlook version would be a help.
Signature

Russ Valentine
[MVP-Outlook]

> We update/revise our contact lists on single work station
> and copy them into Outlook onto another system.
[quoted text clipped - 12 lines]
> Thanks,
> Dave
Daveh - 28 Oct 2003 23:06 GMT
My apologies, Outlook 2002, SP2 with XP Pro, as the OS

>-----Original Message-----
>Your Outlook version would be a help.
[quoted text clipped - 16 lines]
>
>.
Russ Valentine [MVP-Outlook] - 29 Oct 2003 01:35 GMT
Remove the duplicate listings here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change. >

Signature

Russ Valentine
[MVP-Outlook]

> My apologies, Outlook 2002, SP2 with XP Pro, as the OS
>
[quoted text clipped - 23 lines]
> >
> >.
Daveh - 31 Oct 2003 17:41 GMT
Thanks, but the duplicates still remain.
It always occurrs when the "Select Names" dialog box is
opened, under the "show names from the:" is chosen.
The duplicates of the adress books are available for
selection

>-----Original Message-----
>Remove the duplicate listings here:
[quoted text clipped - 30 lines]
>
>.
Russ Valentine [MVP-Outlook] - 31 Oct 2003 18:35 GMT
No, they'll go away. Did you restart Outlook?
Try again. It works.
Signature

Russ Valentine
[MVP-Outlook]

> Thanks, but the duplicates still remain.
> It always occurrs when the "Select Names" dialog box is
[quoted text clipped - 40 lines]
> >
> >.
 
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