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MS Office Forum / Outlook / Contacts / February 2007

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Outlook 2003 extremely slow after importing contacts

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VEK - 28 Nov 2006 11:07 GMT
When I import contacts from a .pst-file, outlook becomes very slow.
When I create a new mail profile (which is empty/no contacts imported yet),
outlook behaves normal again.
Russ Valentine [MVP-Outlook] - 28 Nov 2006 12:06 GMT
Why are you importing from a PST file? PST is Outlook's native format. It
does not require conversion. Stop importing. Just open the PST file and copy
what you need from it.
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Russ Valentine
[MVP-Outlook]

> When I import contacts from a .pst-file, outlook becomes very slow.
> When I create a new mail profile (which is empty/no contacts imported
> yet),
> outlook behaves normal again.
VEK - 28 Nov 2006 13:43 GMT
Thanks for your support !
The consequence of opening the pst-file, is that it now shows me two contact
folders. One regular contacts-folder, and one 'contacts in peronal folders'
folder. Up to here, everything still works ok. When I select all contacts
from the 'contacts in personal folders' and move them to the 'contacts'
folder, the system is extremely slow again. So : everytime I populate the
Contacts folder, the system becomes very slow. Fyi : The first thing I did,
was to sync my contact-folder with Plaxo. This had the same impact ... slow
slow slow

> Why are you importing from a PST file? PST is Outlook's native format. It
> does not require conversion. Stop importing. Just open the PST file and copy
[quoted text clipped - 3 lines]
> > yet),
> > outlook behaves normal again.
Brian Tillman - 28 Nov 2006 14:34 GMT
> The consequence of opening the pst-file, is that it now shows me two
> contact folders. One regular contacts-folder, and one 'contacts in
[quoted text clipped - 4 lines]
> becomes very slow. Fyi : The first thing I did, was to sync my
> contact-folder with Plaxo. This had the same impact ... slow slow slow

Plaxo is known to cause unwanted side-effects in Outlook.  Try uninstalling
Plaxo to see if that changes things.
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Brian Tillman

VEK - 28 Nov 2006 14:54 GMT
Hi Brian.
I uninstalled plaxo, at your request. Rebooted the system. Moved all the
contacts from the 'contacts from personal folder' to the 'contacts folder'.
Outlook still behaves slow, as soon as this folder is populated.

> > The consequence of opening the pst-file, is that it now shows me two
> > contact folders. One regular contacts-folder, and one 'contacts in
[quoted text clipped - 7 lines]
> Plaxo is known to cause unwanted side-effects in Outlook.  Try uninstalling
> Plaxo to see if that changes things.
Brian Tillman - 28 Nov 2006 21:35 GMT
> I uninstalled plaxo, at your request. Rebooted the system. Moved all
> the contacts from the 'contacts from personal folder' to the
> 'contacts folder'. Outlook still behaves slow, as soon as this folder
> is populated.

I wish I could duplicate the problem, but I can't.  Sorry.
Signature

Brian Tillman

Russ Valentine [MVP-Outlook] - 28 Nov 2006 21:46 GMT
Neither can I. The symptoms suggest a problem with the data that is being
copied or imported. Have you tried repairing this file? Is it still the same
file into which you imported Contacts?
Signature

Russ Valentine
[MVP-Outlook]

>
>> I uninstalled plaxo, at your request. Rebooted the system. Moved all
[quoted text clipped - 3 lines]
>
> I wish I could duplicate the problem, but I can't.  Sorry.
WW - 15 Feb 2007 20:18 GMT
I have spent 14 hours and out of pocket money on a new Dell computer having
this issue.  I tried to use my Palm Pilot, then an outside program to import
my contacts and saved email and tasks from an old laptop with Office 2000 to
a new one with Office 2003.   Finally I exported to a .pst file,  restarted
the computer to brand new condition (losing everything not backed up),
activated Office and imported the .pst file.   Now it is running normally.  
You would think they'd make this a lot easier.
Signature

WW

> When I import contacts from a .pst-file, outlook becomes very slow.
> When I create a new mail profile (which is empty/no contacts imported yet),
> outlook behaves normal again.
Russ Valentine [MVP-Outlook] - 15 Feb 2007 22:22 GMT
They did. You never use export and import for transferring Outlook data. You
never use synchs to transfer Outlook data.
Outlook data resides in one file. Just copy that file and open it in another
installation. Nothing is easier than that. Why did you go through all those
other steps?
Signature

Russ Valentine
[MVP-Outlook]

>I have spent 14 hours and out of pocket money on a new Dell computer having
> this issue.  I tried to use my Palm Pilot, then an outside program to
[quoted text clipped - 11 lines]
>> yet),
>> outlook behaves normal again.
 
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