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MS Office Forum / Outlook / Contacts / January 2007Outlook custom contact form
Hello, I setup an outlook custom form on an exchange server early last year and it worked fine for a long time, 2 weeks ago one user told me they were no longer able to add a contact and have it use the custom form, it defaults back to the default IPM.Contacts, and not IPM.EmailForm06. it only happens on this one PC, and im not sure where to start looking for the problem.. I have thought about removing her outlook profile form the PC and resetting it back up, but I havn't had the time to do that and was wondering if there was something else i should try first, or if that didn't fix it. TIA Andrew Have you tried clearing her forms cache?  SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Hello, I setup an outlook custom form on an exchange server early last year > and it worked fine for a long time, 2 weeks ago one user told me they were [quoted text clipped - 7 lines] > TIA > Andrew i had her look for frmcache.dat and she said she could not find it. Have you tried clearing her forms cache? SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Hello, I setup an outlook custom form on an exchange server early last > year [quoted text clipped - 11 lines] > TIA > Andrew Forms normally is a hidden folder. She can use the interface built into Outlook's Forms Manager dialog. SignatureSue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx >i had her look for frmcache.dat and she said she could not find it. > > Have you tried clearing her forms cache? >> Hello, I setup an outlook custom form on an exchange server early last >> year [quoted text clipped - 11 lines] >> TIA >> Andrew More info: the error she gets is this: "The custom form could not be opened.. Outlook will use an Outlook form instead" but it works on everyone elses' PC > Hello, I setup an outlook custom form on an exchange server early last > year and it worked fine for a long time, 2 weeks ago one user told me they [quoted text clipped - 8 lines] > TIA > Andrew |
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