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MS Office Forum / Outlook / Contacts / January 2007

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Can not access Adddressbook/contacts when using "TO" in new email

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ThePoet - 09 Jan 2007 01:36 GMT
Using Outlook 2002

When I click on the "To" button to select from my contacts, I get he
following message

The address list could not be dsiplayed. The contacts folder associated with
this address list could not be opened, it may have been moved or deleted.

However, the dialog box opens, and the contacts is empty, I actually have
contacts showing in the list, even Ihave only one contacts folder. They are
all empty except the forth one, when I go there, I do see all my contacts,
and can select them. Its like I have 3 ghost contact folders. I search all
over, closest I could find was this KB article
http://support.microsoft.com/kb/287563/en-us

I made sure that the address book service was installed, and that in
properties of my contacts I checked to make sure part of address book.
Sue Mosher [MVP-Outlook] - 09 Jan 2007 03:06 GMT
Remove the Outlook Address Book service and add it back in.

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Sue Mosher, Outlook MVP
  Author of Configuring Microsoft Outlook 2003
    http://www.turtleflock.com/olconfig/index.htm
  and Microsoft Outlook Programming - Jumpstart for
    Administrators, Power Users, and Developers
    http://www.outlookcode.com/jumpstart.aspx
 

> Using Outlook 2002
>
[quoted text clipped - 13 lines]
> I made sure that the address book service was installed, and that in
> properties of my contacts I checked to make sure part of address book.
 
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