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MS Office Forum / Outlook / Contacts / October 2003Outlook 2003 - lost my contact folders
Actually, I lost them only in the Folder List. They still appear in My Contacts but are just for looking at - clicking on them (right or left) does nothing. I'm assuming because of both of the above symptoms that those folders are actually gone. Fortunately, I had a backup pst and I've copied the contact folders back over to my current pst but now the missing and unclickable contact folders are still listed in My Contacts along with the actual and usable ones. How can I get rid of the useless folders listed in My Contacts that don't appear in the Folder List? Thanks for any guidance. Sorry, I can't follow what you're asking at all. Could you please provide more information? I don't know what you mean by "Folder List" and "My Contacts." The steps that produced the problem would be a help too. Was this a clean or upgrade installation? What method did you use to configure Outlook to use your previous PST file?  SignatureRuss Valentine [MVP-Outlook] > Actually, I lost them only in the Folder List. They > still appear in My Contacts but are just for looking at - [quoted text clipped - 11 lines] > > Thanks for any guidance. To clear all navigation bar customizations, try starting Outlook once with the /resetnavpane switch. If you want to try to clear just the bad contact links, when Outlook isn't running, go to Documents and Settings\<yourloginname>\Application Data\Microsoft\Outlook\ and edit the .xml file corresponding to your mail profile name using Notepad or an .xml editor. You'll find the contacts links in the <contacts> element.) SignatureSue Mosher, Outlook MVP Outlook and Exchange solutions at http://www.slipstick.com Author of Microsoft Outlook Programming: Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx > Actually, I lost them only in the Folder List. They > still appear in My Contacts but are just for looking at - [quoted text clipped - 11 lines] > > Thanks for any guidance. |
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