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MS Office Forum / Outlook / Contacts / February 2007

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Outlook Contacts / Address Book

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Kelly Armitage - 02 Feb 2007 17:22 GMT
Hi everyone, I am hoping someone can give me a lead.  I will do the best I
can to explain.  First of all I did a data transfer from an old pc runniong
windows xp to a newer xp machine.  I transfered all the typical stuff...
documents, favourites, .PST file etc.  I also exported the address book from
within Outlook --> file / import/export... and created a .CSV file and
tranfered that to the new PC.  I then installed Office/Outlook on the new pc,
switched PST files and imported the .CSV.  When I access "contacts" on the
left side by "Mail" and "Calender" etc, all of the contacts are there that I
imported from the .CSV.  The problem is when I compose a new email and hit
the "To:" button, I get an error "The address list could not be displayed.  
The contacts list associated with this folder could not be opened..... "  I
can then hit "ok" and select another "contacts" from the drop down menu and
then they are all there.  Can anyone explain why or suggest how I might fixc
this, so that the "To" button actually works properly.
Brian Tillman - 02 Feb 2007 18:30 GMT
> I also
> exported the address book from within Outlook --> file /
> import/export...

Outlook has no address book.  It uses the Contacts folder to store contact
data.  And exporting is never the properway to transfer data between Outlook
instances.

> and created a .CSV file and tranfered that to the
> new PC.  I then installed Office/Outlook on the new pc, switched PST
[quoted text clipped - 4 lines]
> be displayed. The contacts list associated with this folder could not
> be opened..... "

You've damaged your installation.  See this:
http://support.microsoft.com/kb/319901/en-us
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Brian Tillman

 
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