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MS Office Forum / Outlook / Contacts / February 2007

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Have saved Contacts to disk, cannot open .pst file from disk

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bob - 06 Feb 2007 19:48 GMT
Used Microsoft Online to create backup copy of Contacts.  Backed up to an
external hard drive.  File can be located on drive but message asks what
program created it and what program do I want to use to open it.  I cannot
get of the options to open the file, what do I do?? Office Outlook 2003.  Bob
Brian Tillman - 06 Feb 2007 21:26 GMT
> Used Microsoft Online to create backup copy of Contacts.  Backed up
> to an external hard drive.  File can be located on drive but message
> asks what program created it and what program do I want to use to
> open it.  I cannot get of the options to open the file, what do I
> do?? Office Outlook 2003.  Bob

You must open it from within Outlook.  Start Outlook and click
File>Open>Outlook Data File.  Browse to the PST, select it, and click OK.
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Brian Tillman

bob - 06 Feb 2007 22:41 GMT
Brian,
Used your formula but it still will not allow me access to my contacts,
tells me that I do not have access to the hard drive. I am an old fella and
not very computer literate.  How about trying again with me.  Thank You very
much. Bob

> > Used Microsoft Online to create backup copy of Contacts.  Backed up
> > to an external hard drive.  File can be located on drive but message
[quoted text clipped - 4 lines]
> You must open it from within Outlook.  Start Outlook and click
> File>Open>Outlook Data File.  Browse to the PST, select it, and click OK.
Brian Tillman - 07 Feb 2007 14:28 GMT
> Used your formula but it still will not allow me access to my
> contacts, tells me that I do not have access to the hard drive. I am
> an old fella and not very computer literate.  How about trying again
> with me.  Thank You very much. Bob

OK, start by describing the exact steps you used to create the backup.  I
don't know what "Microsoft Online" is.  Also include in what format you
saved the data  and where the backup file currently resides.
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Brian Tillman

 
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