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MS Office Forum / Outlook / Contacts / February 2007

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LMD - 08 Feb 2007 13:11 GMT
I successfully transferred my Outlook pst file from my old computer to my new
computer.  All folders and contacts appear.  However, when I got to type a
new email, none of the contacts show in the address list.  How do I get them
to show up for me?
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LMD

Russ Valentine [MVP-Outlook] - 08 Feb 2007 13:43 GMT
Your post is too unclear. State your Outlook version.
State how you configured the Outlook Address Book.
State more clearly what you are doing when you think you should be seeing an
"address list" and what that means.
Recognize that if you are using autocompletion, it has nothing to do with
your Contacts. It uses a cache that you have not yet populated if this is a
new installation.
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Russ Valentine
[MVP-Outlook]

>I successfully transferred my Outlook pst file from my old computer to my
>new
> computer.  All folders and contacts appear.  However, when I got to type a
> new email, none of the contacts show in the address list.  How do I get
> them
> to show up for me?
LMD - 08 Feb 2007 14:03 GMT
Hi and thanks for the quick reply!  Sorry, this was my first "post".  I am
using Outlook 2003, and while searching their Help feature, I found the
solution.  I needed to have a box checked on the Properties screen.  That
said, I now have 2 listings of "Contacts" when I click on the "To" when
sending a new email.  If I click on the first listing, there are no contacts
listed.  When I click on the second listing, I see all my contacts.  Not sure
how to eliminate the first listing.

The way I configured it was copying my pst file from my old computer's hard
drive (C:\Documents & Settings\[user name]\Local Settings\Application
data\Microsoft\Outlook) and then pasting it into the same folder on my new
computer.  I just identified a solution by right clicking on the My Contacts,
going to Properties, and under Outlook Address Book, checked "Show this
folder as an email Address Book".  It all seemed to work, with the exception
that I see two listings for Contacts and don't know how to eliminate the one
with no contact information.

I'm not using Autocompletion.

Hope this clarifies my posting :-)  Thanks!!

Signature

LMD

> Your post is too unclear. State your Outlook version.
> State how you configured the Outlook Address Book.
[quoted text clipped - 9 lines]
> > them
> > to show up for me?
Russ Valentine [MVP-Outlook] - 08 Feb 2007 15:18 GMT
You should never copy a PST file into the default location because you will
very likely overwrite another file with the same name and corrupt your
profile. See if you have 2 sets of Personal Folders files in your profile.
If not, you can easily remove the invalid reference to a second Contacts
Folder in your Outlook address book here:
Tools > E-mail accounts > View or change existing directories or address
books > Outlook Address Book > Change.
Signature

Russ Valentine
[MVP-Outlook]

> Hi and thanks for the quick reply!  Sorry, this was my first "post".  I am
> using Outlook 2003, and while searching their Help feature, I found the
[quoted text clipped - 40 lines]
>> > them
>> > to show up for me?
LMD - 08 Feb 2007 15:30 GMT
Thanks.  There was only one set of Personal folders.  I appreciate your
assistance.  Now, I'll go see if I can make it work!!
Signature

LMD

> You should never copy a PST file into the default location because you will
> very likely overwrite another file with the same name and corrupt your
[quoted text clipped - 47 lines]
> >> > them
> >> > to show up for me?
Brian Tillman - 08 Feb 2007 15:19 GMT
> Hi and thanks for the quick reply!  Sorry, this was my first "post".
> I am using Outlook 2003, and while searching their Help feature, I
[quoted text clipped - 4 lines]
> listing, I see all my contacts.  Not sure how to eliminate the first
> listing.

Open the Address Book, click Tools>Options, select the bad entry and clock
Remove.  In Outlook, also click Tools>E-mail Accounts>View or change
existing directories or address books>Next.  Select Outlook Address Book,
click Change, and remove the bad entry there.
Signature

Brian Tillman

>
> The way I configured it was copying my pst file from my old
[quoted text clipped - 29 lines]
>>> --
>>> LMD
LMD - 08 Feb 2007 15:31 GMT
Thanks!  I appreciate your quick reply!  Now, I'll go and make it work!!  
Thanks again!
Signature

LMD

> > Hi and thanks for the quick reply!  Sorry, this was my first "post".
> > I am using Outlook 2003, and while searching their Help feature, I
[quoted text clipped - 42 lines]
> >>> --
> >>> LMD
 
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