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MS Office Forum / Outlook / Contacts / February 2007

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Contacts and recognition of names

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wiles - 08 Feb 2007 15:46 GMT
Although I have marked contacts as "show this folder as email address book,
on my new laptop, whenever I send a new message it says outlook does not
recognise this name.   I then have to find the address and type it in
manually.    That never happened in my old computer.    I now have to open
contacts find the contact and go to new message from there.    It is far more
hassle than it was before.  Why is this, and what can I do to change it so I
can open new message and send it off using jus the name?
Russ Valentine [MVP-Outlook] - 08 Feb 2007 16:33 GMT
Outlook version?
Information store?
Mail account type?
How are you selecting the recipient?
Steps used to create the problem?
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Russ Valentine
[MVP-Outlook]

> Although I have marked contacts as "show this folder as email address
> book,
[quoted text clipped - 6 lines]
> I
> can open new message and send it off using jus the name?
Brian Tillman - 08 Feb 2007 20:05 GMT
> Although I have marked contacts as "show this folder as email address
> book, on my new laptop, whenever I send a new message it says outlook
[quoted text clipped - 4 lines]
> what can I do to change it so I can open new message and send it off
> using jus the name?

And in addition to Russ's questions, exact text of the error.
Signature

Brian Tillman

 
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