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MS Office Forum / Outlook / Contacts / February 2007

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Contacts folder associated with the address could not be opened

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RHewatt - 09 Feb 2007 15:29 GMT
I have a new twist to this age old problem. I recently upgraded to a new pc
with Vista. After Installing Outlook 2003 and importing my Outlook.pst file
to my new pc, I have 2 contacts folders, one is empty and the second is the
correct one. I have read all the threads and tried all the cures, but Vista
does not offer a way to delete the empty folder. I have set the options for
the address to use the correct folder, but it does not do that.

I need someone with Vista expertise to help on this one.
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Randall Hewatt

Brian Tillman - 09 Feb 2007 15:54 GMT
> I have a new twist to this age old problem. I recently upgraded to a
> new pc with Vista. After Installing Outlook 2003 and importing my
> Outlook.pst file to my new pc,

Never import from a PST.  There's no reason to do so and you lose data.

I have 2 contacts folders, one is
> empty and the second is the correct one. I have read all the threads
> and tried all the cures, but Vista does not offer a way to delete the
> empty folder. I have set the options for the address to use the
> correct folder, but it does not do that.
>
> I need someone with Vista expertise to help on this one.

Start with a new mail profile.
Signature

Brian Tillman

RHewatt - 09 Feb 2007 17:38 GMT
Okay, Im a little ignorant on this one, how do I create a new mail profile
Signature

Randall Hewatt

> > I have a new twist to this age old problem. I recently upgraded to a
> > new pc with Vista. After Installing Outlook 2003 and importing my
[quoted text clipped - 11 lines]
>
> Start with a new mail profile.
Brian Tillman - 09 Feb 2007 19:30 GMT
> Okay, Im a little ignorant on this one, how do I create a new mail
> profile

Control Panel>Mail>Show Profile>Add for Windows XP.  I assume Vista has this
as well.
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Brian Tillman

 
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