Outlook Contact VS Address Book

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srcsbeck - 15 Feb 2007 21:37 GMT

Hello Group...
I've updated from Office 2000 to Office 2003. Had a large address book in
Office 2000, but only a small listing showed up when I use the address book
in Office Word. It is there when I look in Outlook, but can get to it in
Word.

Thanks for the help...

Sharon

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Russ Valentine [MVP-Outlook] - 15 Feb 2007 22:24 GMT

Clarify what you mean. Outlook does not use an address book. It uses Contact
Folders in a single Outlook data file. How did you migrate your Outlook data
file? Is your Contact Folder intact? Which mail support version of Outlook
2000 were you using and how did you do the upgrade?

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Russ Valentine
[MVP-Outlook]

> Hello Group...
> I've updated from Office 2000 to Office 2003. Had a large address book in
[quoted text clipped - 6 lines]
>
> Sharon

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srcsbeck - 16 Feb 2007 15:00 GMT

Sorry for the wrong word useage - I have 6 contact folders in Outlook and can
not get into them when I use Word (I could use each of them with Office
2000). There is also 6 folders with dackup beside them. When I updated I
placed the CD in the CD drive and the computer did its thing - I did nothing
else...

> Clarify what you mean. Outlook does not use an address book. It uses Contact
> Folders in a single Outlook data file. How did you migrate your Outlook data
[quoted text clipped - 10 lines]
> >
> > Sharon

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Russ Valentine [MVP-Outlook] - 16 Feb 2007 21:57 GMT

Upgrade installations should always be followed by creating a new Outlook
profile from scratch. Outlook profiles do not survive upgrade installations.
After you create your new profile, make sure you have added the Outlook
Address Book Service to the profile and then enable each Contact subfolder
as an email address book in its properties.

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Russ Valentine
[MVP-Outlook]

> Sorry for the wrong word useage - I have 6 contact folders in Outlook and
> can
[quoted text clipped - 23 lines]
>> >
>> > Sharon

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Brian Tillman - 16 Feb 2007 16:03 GMT

> I've updated from Office 2000 to Office 2003. Had a large address
> book in Office 2000, but only a small listing showed up when I use
> the address book in Office Word. It is there when I look in Outlook,
> but can get to it in Word.

Make sure you've properly configured the Outlook Address Book service and
that you've enabled your contacts folders as address book in their
properties.

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Brian Tillman

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