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MS Office Forum / Outlook / Contacts / February 2007MS Fax doesn't see Outlook 2003 contacts
I imported all of my contacts directly from Access 2003. I see them fine when using Outlook. However when using MS Fax I click on the Address Book link and it doesn't see any of my imported contacts. It does see all of my contacts that were inputted manually. I can't figure out why or if I did something wrong. Any help would be appreciated. I am using Windows XP Home A couple of things you need to check. First, clarify which fax program you are using. State what program you have set as your default program for managing Contacts for your operating system. Finally, importing Contacts often fails to resolve the electronic addresses. If your fax numbers are not resolved, they will not appear in the address book until you resolve them (usually requires opening and Saving each Contact Record).  SignatureRuss Valentine [MVP-Outlook] >I imported all of my contacts directly from Access 2003. I see them fine > when using Outlook. However when using MS Fax I click on the Address Book [quoted text clipped - 4 lines] > Any help would be appreciated. > I am using Windows XP Home Thanks for responding. I state in the title that I am using MS or Microsoft Fax. Not sure what you mean by "State what program you have set as your default program for managing Contacts for your operating system". I use Outlook 2003. I tried opening up a record and resaving it, but that did not resolve my issue. > A couple of things you need to check. First, clarify which fax program you > are using. State what program you have set as your default program for [quoted text clipped - 10 lines] > > Any help would be appreciated. > > I am using Windows XP Home You are not using Microsoft Fax. It has not been in use since Windows 95. Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax, and Vista Fax and Scan. To examine your default Contact manager look at Control Panel > Internet Options > Programs... (depending on your operating system, which you have not mentioned). When you create a new Contact with a valid fax address, will it appear in your address book? If so, then you have found your problem. SignatureRuss Valentine [MVP-Outlook] > Thanks for responding. > I state in the title that I am using MS or Microsoft Fax. [quoted text clipped - 23 lines] >> > Any help would be appreciated. >> > I am using Windows XP Home Okay, I didn't realize it changed names. I am using Windows XP Fax as my OS is XP Home. My default Contact manager is Microsoft Office Outlook. All of the imported contacts have the valid fax number showing in their records. Now what? Thanks > You are not using Microsoft Fax. It has not been in use since Windows 95. > Existing fax programs include Windows 2000 Personal Fax, Windows XP Fax, and [quoted text clipped - 31 lines] > >> > Any help would be appreciated. > >> > I am using Windows XP Home Answer my other question, please. If you create a new Contact from scratch, will it appear in in the Outlook Address Book. I still suspect you have unresolved addresses. SignatureRuss Valentine [MVP-Outlook] > Okay, I didn't realize it changed names. I am using Windows XP Fax as my > OS [quoted text clipped - 49 lines] >> >> > Any help would be appreciated. >> >> > I am using Windows XP Home I'm not really sure what you mean, but I have been trying to figure it out. When I go into one of the records that XP Fax doesn't see, I modify it and then re-save it. Now XP Fax sees it. I have over 5,000 records so this would be very time consuming. Do you think I imported incorrectly or is this just a bug in the software? Thanks > Answer my other question, please. > If you create a new Contact from scratch, will it appear in in the Outlook [quoted text clipped - 52 lines] > >> >> > Any help would be appreciated. > >> >> > I am using Windows XP Home It's a bug in the importing process. Imported addresses are never resolved until you open and save the record. Why was it necessary to import these addresses? SignatureRuss Valentine [MVP-Outlook] > I'm not really sure what you mean, but I have been trying to figure it > out. [quoted text clipped - 74 lines] >> >> >> > Any help would be appreciated. >> >> >> > I am using Windows XP Home How else can I send a fax to a customer created in Access? > It's a bug in the importing process. Imported addresses are never resolved > until you open and save the record. Why was it necessary to import these [quoted text clipped - 77 lines] > >> >> >> > Any help would be appreciated. > >> >> >> > I am using Windows XP Home Use Access as the data source? SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. After furious head scratching, rlastar asked: | How else can I send a fax to a customer created in Access? | [quoted text clipped - 92 lines] ||||||||| Any help would be appreciated. ||||||||| I am using Windows XP Home How do I change the data source as it only lists Outlook? I looked for it in the help menu, but it's not there or I don't see it. Thanks > Use Access as the data source? > [quoted text clipped - 94 lines] > ||||||||| Any help would be appreciated. > ||||||||| I am using Windows XP Home Mail merges have always been able to use other data sources such as Access databases or Excel spreadsheets. You just specify them at the appropriate step in the merge setup. SignatureRuss Valentine [MVP-Outlook] > How do I change the data source as it only lists Outlook? I looked for it > in [quoted text clipped - 99 lines] >> ||||||||| Any help would be appreciated. >> ||||||||| I am using Windows XP Home Nevermind. I just realized you aren't using a fax merge, just the address book. You're a victim of Outlook's inability to do an import correctly. There is an outside chance that repairing your PST file and resetting your address book service (remove it and re-add it from the profile) might set things straight. SignatureRuss Valentine [MVP-Outlook] > How do I change the data source as it only lists Outlook? I looked for it > in [quoted text clipped - 99 lines] >> ||||||||| Any help would be appreciated. >> ||||||||| I am using Windows XP Home |
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