How do I get Contacts to appear when selecting email recipiants?

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domestique - 26 Feb 2007 13:44 GMT

When creating a new email I can only select from the personal address book
for recipiants. Contacts does not appear as an option. How do I add contacts
as an option?

My contacts all appear when I select them in Outlook so they are available.

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Russ Valentine [MVP-Outlook] - 26 Feb 2007 16:47 GMT

Outlook has not used a PAB for many years. You should have added and
configured the Outlook Address Book to your profile instead. Method depends
on your Outlook version which you neglected to post. Always post your
version if you ask a question.

Signature

Russ Valentine
[MVP-Outlook]

> When creating a new email I can only select from the personal address book
> for recipiants. Contacts does not appear as an option. How do I add
[quoted text clipped - 3 lines]
> My contacts all appear when I select them in Outlook so they are
> available.

Reply to this Message

domestique - 26 Feb 2007 20:32 GMT

Thanks for the reply Russ.

My version is Outlook 2003.

You may be correct about the PAB for most but I assure you my Outlook is
currently using a PAB. It is a holdover from many years of using the product.

Does anyone have an answer to the problem of Contacts not showing up as an
option for choosing a recipiant of an email. This is a newly built computer.
The Contacts list is in tact - the PST file was brought over from the old
computer with no problem. The old computer was using Outlook 2003 with no
problem - both the PST file and the PAB files appeaed as options for emailing.

Henry

> Outlook has not used a PAB for many years. You should have added and
> configured the Outlook Address Book to your profile instead. Method depends
[quoted text clipped - 7 lines]
> > My contacts all appear when I select them in Outlook so they are
> > available.

Reply to this Message

Russ Valentine [MVP-Outlook] - 26 Feb 2007 20:50 GMT

First, you need to clarify whether your Contacts actually exist in your
Contacts Folder or whether they still reside only in the PAB. You need to
migrate away from the PAB as quickly as possible. It is no longer supported
and is not even compatible with current version of Outlook .
As long as your Contacts are where they belong, just remove the PAB and add
the Outlook Address Book instead:
http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002

Signature

Russ Valentine
[MVP-Outlook]

> Thanks for the reply Russ.
>
[quoted text clipped - 27 lines]
>> > My contacts all appear when I select them in Outlook so they are
>> > available.

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domestique - 26 Feb 2007 21:24 GMT

Thanks again Russ.

Sorry I was not clear enough about clear about the PAB and PST files. In my
original email I said "My contacts all appear when I select them in Outlook
so they are available" so they actually did exist in my Contacts folder but
not as an option to choose from in emails. Now I have figured out the
solution.

Thanks our reference to the article though. If I hadn't figured it out it
would have supplied the answer.

Thanks,
Henry

> First, you need to clarify whether your Contacts actually exist in your
> Contacts Folder or whether they still reside only in the PAB. You need to
[quoted text clipped - 34 lines]
> >> > My contacts all appear when I select them in Outlook so they are
> >> > available.

Reply to this Message