I have 2 folders both called Contacts. How do I get back to one?

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baffled_ken - 26 Feb 2007 17:21 GMT

I had to retore my Outlook 2003 pst files from a backup copy on a separate
drive. I now have 2 folders both called Contacts. The one it saves received
e-mail addresses to is not the one it uses to look up an address when I write
a new mail - though I can get to it. How can I get back to one common
Contacts folder?

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Russ Valentine [MVP-Outlook] - 26 Feb 2007 20:32 GMT

How did you "restore" your PST file? You did so incorrectly. Instead you
created a second PST file.
There is only one correct way to "restore" a PST file: Open it in Outlook
and set it to be your default.
Why don't you just combine your Contacts into the default PST file, then
close the PST file that is not your default?

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Russ Valentine
[MVP-Outlook]

>I had to retore my Outlook 2003 pst files from a backup copy on a separate
> drive. I now have 2 folders both called Contacts. The one it saves
[quoted text clipped - 3 lines]
> a new mail - though I can get to it. How can I get back to one common
> Contacts folder?

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baffled_ken - 27 Feb 2007 15:50 GMT

After a lot of searching and thinking, this is what I managed to do. There is
now only one Coacts file and it seems to work fine. Thanks.

> How did you "restore" your PST file? You did so incorrectly. Instead you
> created a second PST file.
[quoted text clipped - 9 lines]
> > a new mail - though I can get to it. How can I get back to one common
> > Contacts folder?

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baffled_ken - 27 Feb 2007 22:33 GMT

I thought I had solved my problem. I only have 1 Contacts folder but when i
add contacts to it they don't appear! I searched for *.pst files and found 3
versions of Outlook, 2 in My Documents (both accessed today) and 1 in Local
Settings. I have obviosly screwed things up when I restored Outlook from my
back up.

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Brian Tillman - 26 Feb 2007 20:35 GMT

> I had to retore my Outlook 2003 pst files from a backup copy on a
> separate drive. I now have 2 folders both called Contacts. The one
> it saves received e-mail addresses to is not the one it uses to look
> up an address when I write a new mail - though I can get to it. How
> can I get back to one common Contacts folder?

Which of the PSTs is not your delivery location PST? RIght-click the root
of that PST and choose Close.

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Brian Tillman

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