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MS Office Forum / Outlook / Contacts / March 2007Why do I lose my automated addresses when I log out of outlook?
Help me!! the autocomplete cache is not getting saved - make sure outlook is not running in Task manager when you close it, that will prevent the cache from getting saved. If it's not running, find and delete the xml file that contains your autocomplete cache. http://www.outlook-tips.net/archives/2004/20040517.htm  SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Help me!! Hi Diane, Thanks - How do I find out if it is running in task manager? > the autocomplete cache is not getting saved - make sure outlook is not > running in Task manager when you close it, that will prevent the cache from [quoted text clipped - 3 lines] > > > Help me!! right click on the task bar and choose Task Manger. Look for outlook.exe is the list. SignatureDiane Poremsky [MVP - Outlook] Author, Teach Yourself Outlook 2003 in 24 Hours Need Help with Common Tasks? http://www.outlook-tips.net/beginner/ Outlook 2007: http://www.slipstick.com/outlook/ol2007/ Outlook Tips by email: dailytips-subscribe-request@lists.outlooktips.net Outlook Tips: http://www.outlook-tips.net/ Outlook & Exchange Solutions Center: http://www.slipstick.com Subscribe to Exchange Messaging Outlook newsletter: EMO-NEWSLETTER-SUBSCRIBE-REQUEST@PEACH.EASE.LSOFT.COM > Hi Diane, > [quoted text clipped - 8 lines] >> >> > Help me!! Hello Diane Poremsky [MVP], We use WINXP PRO SP2 and OUTLOOK 2003 SP2 and as server WIN2003 + EXCHANGE 2003 SP2 Most of our users have no problem with the autocomplete. On every client the Autocomplete is activated and works fine. On some clients Outlook looses the autocomplete Cash after a PC shutdown. On these clients Outlook generates the cash every morning from scrap. NONE of our clients have a .KK2 file in the folder that you mentioned. What is the solution to our problem? Mario > right click on the task bar and choose Task Manger. Look for > outlook.exe is the list. [quoted text clipped - 32 lines] >>> >>>> Help me!! They must have NK2 files, by defininition. Those are hidden files. It is common for NK2 files to become corrupt. When that happens, the autocompletion data from a given session is not written correctly to the file when Outlook closes (even though the information is still there in the file). You have 2 options for those users: 1. Create a new profile from scratch. They will then lose all their autocompletion data, but will be able to rebuild it as they use autocompletion. 2. Attempt to repair the NK2 file. The newest version of Ingressor has a recovery utility that may be able to repair the file (as long as you haven't tried to access the file with any other program). You can use the recovery utility for free even if you end up not purchasing the product: http://www.ingressor.com/nk2_recovery_info.htm SignatureRuss Valentine [MVP-Outlook] > Hello Diane Poremsky [MVP], > [quoted text clipped - 48 lines] >>>> >>>>> Help me!! Hello Russ Valentine [MVP-Outlook], I can positively 100% absolutely confirm that at one user there was no .NK2 file, this user lost her automated adresses cash each time she closed outlook. I deleted here profile and created a new with another name. Result ... automated adresse works fine and guess what... there was the .NK2 file Mario > They must have NK2 files, by defininition. Those are hidden files. > It is common for NK2 files to become corrupt. When that happens, the [quoted text clipped - 15 lines] > utility for free even if you end up not purchasing the product: > http://www.ingressor.com/nk2_recovery_info.htm There would be no NK2 file only if the user had not enabled autocompletion or was using an older version of Outlook that did not support it. SignatureRuss Valentine [MVP-Outlook] > Hello Russ Valentine [MVP-Outlook], > [quoted text clipped - 25 lines] >> utility for free even if you end up not purchasing the product: >> http://www.ingressor.com/nk2_recovery_info.htm |
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