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MS Office Forum / Outlook / Contacts / March 2007Incorrect display order in contact and new email
Hi, When I send a new email I click on TO: to get an address from my contacts for some users it displays surname and then first name for all others it shows the correct order ie first name then last name if I go to contatcts all field for both users are the same ( ie file as , display as etc ). Any Ideas ? When we click on TO: where and how does it get the address from ? Regards Your Outlook version is in play, and you failed to post it.  SignatureRuss Valentine [MVP-Outlook] > Hi, > [quoted text clipped - 9 lines] > > Regards On Feb 28, 12:13 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > Your Outlook version is in play, and you failed to post it. > -- [quoted text clipped - 18 lines] > > - Show quoted text - Thanks for the Reply Please Explain. What do you mean ? Regards What do I mean by Outlook version? OK. Pick from the following List: Outlook 97 Outlook 98 IMO Outlook 98 Corp/Workgroup Outlook 2000 IMO Outlook 2000 Corp/Workgroup Outlook 2002 Outlook 2003 Outlook 2007 Those are the 8 versions of Outlook in use. None is the same as the others. That's why it matters. SignatureRuss Valentine [MVP-Outlook] > On Feb 28, 12:13 pm, "Russ Valentine [MVP-Outlook]" > <russ...@gmail.com> wrote: [quoted text clipped - 24 lines] > > Regards On Feb 28, 1:30 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > What do I mean by Outlook version? OK. Pick from the following List: > Outlook 97 [quoted text clipped - 44 lines] > > - Show quoted text - My Outlook is outlook 2003 and connected to exchange 2003 Then you would set the sort order for the Outlook Address Book here: Tools > E-mail accounts > View or change existing directories or address books > Outlook Address Book > Change. SignatureRuss Valentine [MVP-Outlook] > On Feb 28, 1:30 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> > wrote: [quoted text clipped - 50 lines] > > My Outlook is outlook 2003 and connected to exchange 2003 On Feb 28, 10:14 pm, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > Then you would set the sort order for the Outlook Address Book here: > Tools > E-mail accounts > View or change existing directories or address [quoted text clipped - 61 lines] > > - Show quoted text - There is nothing wrong with 99% of the entries which shows the correct order when I click on new email and TO: to get the address book only 1% of my contects shows the wrong orders and threst of them are all in correct order. but If I go to contacts they are all set in the same order. I suspect that if you examine the sort order field you specified for a Contact that does not appear to sort correctly, you will be able to solve your problem. We certainly can't from the limited information you've provided. SignatureRuss Valentine [MVP-Outlook] > On Feb 28, 10:14 pm, "Russ Valentine [MVP-Outlook]" > <russ...@gmail.com> wrote: [quoted text clipped - 73 lines] > correct order. but If I go to contacts they are all set in the same > order. On Mar 1, 9:33 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > I suspect that if you examine the sort order field you specified for a > Contact that does not appear to sort correctly, you will be able to solve [quoted text clipped - 85 lines] > > - Show quoted text What information do you need so I can supply it ? Regards The information that conveys how Outlook is not abiding by the sort information that you specified. SignatureRuss Valentine [MVP-Outlook] > On Mar 1, 9:33 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> > wrote: [quoted text clipped - 98 lines] > > Regards > What information do you need so I can supply it ? Did you by chance import those 1% of contacts at some point? SignatureBrian Tillman On Mar 1, 9:33 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > I suspect that if you examine the sort order field you specified for a > Contact that does not appear to sort correctly, you will be able to solve [quoted text clipped - 85 lines] > > - Show quoted text - I don't think there is anything wrong with sort order, I thing there might be an issue with indexing or how (new email then TO ) reads fields from contacts.any ideas ? |
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