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MS Office Forum / Outlook / Contacts / June 2007Address list cannot be displayed
EMail messages do not link to my address book. In a message (new, fwd), when I click on the TO/CC button, I get an error message: "The address list could not be displayed. The Contacts folder assoc w/this addr list could not be opened..." I click OK and get dialogue box "Select names". Top right has drop down, "Show Names from the: Outlook address book (NO ENTRIES IN THIS ADDRESSBOOK, 1st subfolder "Contacts" (SAME ERROR MESSAGE AS ABOVE), 2nd subfolder (SHOWS MY CONTACTS), Personal Address Book (BLANK). No question has been answered more frequently here than this one. The answer requires that you provide some actual information such as your Outlook version and the steps you used to corrupt your Address Book Service. Search this group for a reply that matches your situation.  SignatureRuss Valentine [MVP-Outlook] > EMail messages do not link to my address book. > [quoted text clipped - 8 lines] > Address > Book (BLANK). Outlook 2003 SP2. I've been hotsyncing with my Treo for over a year. Nto sure what happened. I'll try the search. Thanks, > No question has been answered more frequently here than this one. The answer > requires that you provide some actual information such as your Outlook [quoted text clipped - 13 lines] > > Address > > Book (BLANK). It is not unusual for the Outlook Address Book to “lose track” of the connection to its Contacts Folder when you move or import your PST or update your Outlook version or operating system. Use the following steps to reset the connection. Note that in some instances you may actually have to remove the Outlook Address Book completely from your Profile, close Outlook, and then re-add it before you can get it to work. Make sure the Contact folder is enabled as an email address book. Right click the Contacts folder, choose Properties then Outlook Address Book. Is the box to enable as email address book checked? If this is grayed out...Go to Tools | Email Accounts, choose View or change existing directories or address book. Is the Outlook Address Book present? If it isn't listed, add it and close and restart Outlook. If it is listed, then remove it and close then restart Outlook and repeat these steps to add it. More details available here: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 SignatureRuss Valentine [MVP-Outlook] > Outlook 2003 SP2. I've been hotsyncing with my Treo for over a year. Nto > sure what happened. I'll try the search. Thanks, [quoted text clipped - 20 lines] >> > Address >> > Book (BLANK). thank you, thank you, thank you. I tried to install WP's office, and it wiped out a lot of things in Outlook like my address book link. I fixed it using you instructions. > It is not unusual for the Outlook Address Book to “lose track” of the > connection to its Contacts Folder when you move or import your PST or update [quoted text clipped - 39 lines] > >> > Address > >> > Book (BLANK). |
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