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MS Office Forum / Outlook / Contacts / April 2007Contacts as Address Book - Outlook 2007
The Address book in my Outlook 2007 is blank, i have read many post and tried all the proposed soultuions i could find without a satisfactory result. When I go to Tools>Account Settings>Address Book, Outlook Address Book is listed, the "type" is MAPI. The only actions available on that page are "New" and "Change". If I select "New" Additional Address Books it won't allow me to pick "Outlook Address Book" as a type, because it already exists. If I select "Change", the dialog that appears has an empty list of Outlook Address Books. If I select the Properties on Contacts folder, then (and select the Outlook Address Book) tab. The "Show this folder as an email Address Book is unchecked and is grayed (so i can not select the checkbox) I have made a clean profile an imported the the contcts to the new file, no help Unlikely. When you say you "have read many post and tried all the proposed soultuions i could find without a satisfactory result" we have no idea what that means. Tell us in complete detail. I find your claim unlikely since you said you imported your Contacts. You never saw that here and should never have done so. Post accurately and completely if you want help in a newsgroup.  SignatureRuss Valentine [MVP-Outlook] > The Address book in my Outlook 2007 is blank, i have read many post and > tried all the proposed soultuions i could find without a satisfactory [quoted text clipped - 17 lines] > I have made a clean profile an imported the the contcts to the new file, > no help Wow what a helpful reply, not. I gave you a list of things I have symptoms. I did not say that I limited my attempts at correcting the problem to post in this forum! Your sentence "You never saw that here and should never have done so." makes no sense. I trust you are not saying that the only way to get your contacts to work in outlook is to type them all in manually again. Next you go on to say "Post accurately and completely if you want help in a newsgroup". Let me point out that this is a community and you do not own it. If you will take the time to read my post before trying to start a flame war you will see that I did give a very accurate description of the symptoms in regards to this issue. Many other are dealing with a similar issue, maybe you should consider the usefulness of your replies before you hit send. What more complete details could you want? The Address book has no entries. The Address book will not use the Contacts folder as addresses. The settings to tell outlook are gray and thus unchangeable. Creating a new profile did not change the fact that no entries show in the address book even when the "Show this folder as an e-mail Address Book" is checked under a new profile. > Unlikely. When you say you "have read many post and tried all the proposed > soultuions i could find without a satisfactory result" we have no idea [quoted text clipped - 23 lines] >> I have made a clean profile an imported the the contcts to the new file, >> no help If you expect us to read your mind, then you have every right to be disappointed. Learn how to use newsgroups. Post as if we can't see what you're doing or know what you're thinking because we can't. I read your post carefully and completely. It contains no useful information that would permit troubleshooting, even including your nasty reply. No post here that tells you how to migrate Outlook data ever includes the option to import it. That is never the correct way to transfer Outlook data. Read the posts here more carefully. If you expect help here post your problems and the steps that produced them more accurately. Include, for example, how you migrated your data to your new installation of Outlook 2007 and why you imagine that importing had any role in doing so. SignatureRuss Valentine [MVP-Outlook] > Wow what a helpful reply, not. I gave you a list of things I have > symptoms. [quoted text clipped - 51 lines] >>> I have made a clean profile an imported the the contcts to the new file, >>> no help Let me start with the last of your statements first. I used the built in import/export function to get the contacts from the old PST file, and it has not in the issue other than to have some contacts with which to work. I suppose that Microsoft put the import/export function in the program so users could use it. If I do not know how it could be clear stated that the Address Book has no entries and that Outlook 2007 will not use the information in the Contacts folder as e-mail Address Book. Microsoft gives no other error messages other than what I stated in the first post. You want the steps I take to reproduce the error, hmm I open the Address Book and it is blank. As for my 'nasty reply' it was in points out the tone of your first rant of a reply. I do not "expect" help, I have requested help in a public community forum. As for you comment about using learning how to use newsgroups, I seem to be able to post just fine. Once again your post contains (in your words) "no useful information". Just because you are incapable of offering civil (or otherwise) assistance does not give you ownership of the newsgroup. Just because you have your mighty MVP in your signature does not mean that you have all the answers or even know the best practices of using a product. Believe it or not Microsoft puts functions into a product with the expectation that they will sometimes be used. I have stated the problem I am having with the product. I have stated some of the fixes I have tried with their result. It is apparent that you lack the knowledge to offer meaningful assistance in this matter and thus must compensate with rudeness for that lack. It may be that some other user of this newsgroup has a solution. > If you expect us to read your mind, then you have every right to be > disappointed. Learn how to use newsgroups. Post as if we can't see what [quoted text clipped - 69 lines] >>>> I have made a clean profile an imported the the contcts to the new >>>> file, no help Importing is for importing data from another format. It is never the correct way to transfer Outlook data. It is a frequent cause of problems with your profile or address book. That has been made very clear in many posts here and why you throw us off track when say you "followed the instructions here..., etc." It is impossible to answer your questions without knowing exactly what you did and what happened when you tried. That's all you needed to post. At this point I would simply do what the KB tells you to configure the address book and if it doesn't work, state what steps you used and what happened: http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002 SignatureRuss Valentine [MVP-Outlook] > Let me start with the last of your statements first. I used the built in > import/export function to get the contacts from the old PST file, and it [quoted text clipped - 100 lines] >>>>> I have made a clean profile an imported the the contcts to the new >>>>> file, no help Wow, those answers were not helpful at all. Well... I have the same problem and was solved by creating a new account in Windows and using MS Outlook 2007 import feature for pst files. It worked like a charm with no problems, contacts and emails are visible and Address Book works fine. EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com > I have the same problem and was solved by creating a new account in > Windows and using MS Outlook 2007 import feature for pst files. It > worked like a charm with no problems, contacts and emails are visible > and Address Book works fine. You were lucky. Exporting to and importing from a PST in order to transfer data from one Outlook instance to another is never the correct approach. You lose data, it's unnecessary, and you can corrupt your mail profile. Instead, see this: http://www.howto-outlook.com/howto/backupandrestore.htm SignatureBrian Tillman I have the same problem s that below. Any solutions????? xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx The Address book in my Outlook 2007 is blank, i have read many post and tried all the proposed soultuions i could find without a satisfactory result. When I go to Tools>Account Settings>Address Book, Outlook Address Book is listed, the "type" is MAPI. The only actions available on that page are If I select "New" Additional Address Books it won't allow me to pick "Outlook Address Book" as a type, because it already exists. If I select "Change", the dialog that appears has an empty list of Outlook Address Books. If I select the Properties on Contacts folder, then (and select the Outlook Address Book) tab. The "Show this folder as an email Address Book is unchecked and is grayed (so i can not select the checkbox) I have made a clean profile an imported the the contcts to the new file, no help EggHeadCafe.com - .NET Developer Portal of Choice http://www.eggheadcafe.com Read the thread please. The " instructions" you followed have never been posted here. You never import Outlook data. After you create a new profile, open your data file. SignatureRuss Valentine [MVP-Outlook] >I have the same problem s that below. > [quoted text clipped - 27 lines] > EggHeadCafe.com - .NET Developer Portal of Choice > http://www.eggheadcafe.com On Mar 17, 6:51 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> wrote: > Read the thread please. The " instructions" you followed have never been > posted here. You never import Outlook data. After you create a new profile, [quoted text clipped - 33 lines] > > EggHeadCafe.com - .NET Developer Portal of Choice > >http://www.eggheadcafe.com I am having the same issue here. We are deploying Office 2007 out slowly to make sure that there are no bugs. I have one user that can not change the settings on the contacts folder. The check box for show this folder as an email address book is blank and greyed out. I used here account on two different systems with Outlook 2007 and I am getting the same result. When I go to a system with outlook 2003 installed I have no problem. I know that outlook 2007 does not work with .pab file anymore. Her contacts are showing up in outlook itself but are not showing up in the address book. Even if I remove her contacts folder they still show up, and when I recreate or put the contacts back in there is a blank box in the dialog box Microsoft Office Outlook Address Book To designate a Contacts folder as an Outlook Address Book, go to the Properties dialog box for the Contacts folder. On the Outlook Address Book tab, select the "Show this folder as an e-mail Address Book" check box. Outlook Address Books: Remove Address Book Show names by First Last (John Smith) File As (Smith, John) Close |____________________| There is a highlighted box but there is nothing in it and it is asking me if I want to remove it. I am trying to be as specific as possible. I hope that I don't get yelled at also. Have you checked to make sure that the Outlook Address Book Service has been added to the profile? That path is slightly different in Outlook 2007 Tools > Account Settings > Address Book Tab. Unfortunately, Outlook 2007 still has plenty of bugs, one of which prevents users from being able to configure the Outlook Address Book properly. SignatureRuss Valentine [MVP-Outlook] > On Mar 17, 6:51 am, "Russ Valentine [MVP-Outlook]" <russ...@gmail.com> > wrote: [quoted text clipped - 69 lines] > I am trying to be as specific as possible. I hope that I don't get > yelled at also. I am finding this message string interesting but not helpful. Interesting because I have the same problem but there doesn't appear to be a resolution. I have migrated from an XP based PC using Office XP Prof 2002 to a Vista PC using Small Bus Office 2007. I used Easy Transfer to do the job and have not used any special selections. Outlook runs fine and all my mail and contacts records are there - but the address book is blank. My mail is on a POP3 server. On the Account Settings tab the addres book is there as a MAPPI type (not sure what that means) and it prompts me to go to the Properties option in the Contacts folder to designate my Contacts as my Address Book, which is what I want. I have done that but the Outlook Address Book tab of this window is greyed out. I seem to be able to see what I want but cannot action it. Russ -- would you please give me some (simple) instuctions to get the address book working, thanks. Phil SignatureHopefully > Have you checked to make sure that the Outlook Address Book Service has been > added to the profile? That path is slightly different in Outlook 2007 Tools [quoted text clipped - 74 lines] > > I am trying to be as specific as possible. I hope that I don't get > > yelled at also. Windows Easy transfer corrupts the Outlook profile. You must create a new Outlook profile from scratch in order to get the Outlook Address Book Service to work again. SignatureRuss Valentine [MVP-Outlook] >I am finding this message string interesting but not helpful. Interesting > because I have the same problem but there doesn't appear to be a [quoted text clipped - 105 lines] >> > I am trying to be as specific as possible. I hope that I don't get >> > yelled at also. |
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