Some names could not be added to Contacts

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Selsmoran - 07 Mar 2007 06:53 GMT

Hi.
Outlook 2003 in XP SP2.
I get a message "Some names could not be added to Contacts "
when using Address Book - Type Name - I get the name I want -
doubleclick the name - Press Add to Contacts.

Please advice.
Thanx in advance.

Signature

If it works, don''''t fix it.

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Russ Valentine [MVP-Outlook] - 07 Mar 2007 10:18 GMT

You never add or edit data in the Address Book view. Use the Contacts
Folder.

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Russ Valentine
[MVP-Outlook]

> Hi.
> Outlook 2003 in XP SP2.
[quoted text clipped - 4 lines]
> Please advice.
> Thanx in advance.

Reply to this Message

Selsmoran - 07 Mar 2007 11:19 GMT

Hi.
It works in my installation but not with the customer I am supporting.
Don't understand what u mean with "the Address Book view".
I start in the basic view in Outlook 2003.
- Press the button Address Book
- Type a name
- Doubleclick the desired name and
I have three options to add this name to my Contacts
1. Press the icon Add to Address Book. (a small book with a plus sign)
2. Select File - Add to Address book
3. Doubleclick the name and press Add to Contacts.

My installation is the same version as the customer has.

Hopefully this explanation was more clear.

Thanx in advance.

> You never add or edit data in the Address Book view. Use the Contacts
> Folder.
[quoted text clipped - 6 lines]
> > Please advice.
> > Thanx in advance.

Reply to this Message

Russ Valentine [MVP-Outlook] - 07 Mar 2007 11:30 GMT

Your explanation was the same and so is my answer:
Never add or edit data from the Address Book. It is not supported and does
not work.
All Data entry is done in one of the Contact Folder views.

Signature

Russ Valentine
[MVP-Outlook]

> Hi.
> It works in my installation but not with the customer I am supporting.
[quoted text clipped - 24 lines]
>> > Please advice.
>> > Thanx in advance.

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Selsmoran - 07 Mar 2007 13:33 GMT

Hi.

It works fine for me when I do the commands as described.
Still seems to be some kind of misunderstanding.
Checked with more customers and it works as I described
My question now is then:
When opening the Address Book... what is the meaning
of the icon that looks like a book and has a small plus sign
in the lower left corner?

And what is the purpose of the selection of
File - Add to Contacts?

Signature

If it works, don''''''''t fix it.

> Your explanation was the same and so is my answer:
> Never add or edit data from the Address Book. It is not supported and does
[quoted text clipped - 28 lines]
> >> > Please advice.
> >> > Thanx in advance.

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Brian Tillman - 07 Mar 2007 16:58 GMT

> It works fine for me when I do the commands as described.
> Still seems to be some kind of misunderstanding.
> Checked with more customers and it works as I described

You don't seem to understand that Address Book in Outlook 2003 contains no
data. Its sole purpose os to look in your Contacts folders and make the
named and electronic addresses in there available for the recipient fields.

> My question now is then:
> When opening the Address Book... what is the meaning
> of the icon that looks like a book and has a small plus sign
> in the lower left corner?
> And what is the purpose of the selection of
> File - Add to Contacts?

While it's true that this action opens a New Contact form, it can be
problematic and doesn't work well. Use the Contacts folder to add contacts.

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Brian Tillman

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Russ Valentine [MVP-Outlook] - 07 Mar 2007 20:59 GMT

While it may have worked in some older versions, it was never reliable and
the address book interface was never intended for data entry--as you now are
proving.
The address book is simply a view of your Contacts data. Never use it for
data entry. Break that habit now. Period. You'll regret it if you don't.

Signature

Russ Valentine
[MVP-Outlook]

> Hi.
>
[quoted text clipped - 42 lines]
>> >> > Please advice.
>> >> > Thanx in advance.

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Selsmoran - 08 Mar 2007 06:53 GMT

OK, thanx guys.

Signature

If it works, don''''''''t fix it.

> While it may have worked in some older versions, it was never reliable and
> the address book interface was never intended for data entry--as you now are
[quoted text clipped - 47 lines]
> >> >> > Please advice.
> >> >> > Thanx in advance.

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