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MS Office Forum / Outlook / Contacts / March 2007Show this folder as an e-mail address book is greyed out?
Just upgraded to Vista Business and Office Small Business 2007 with BCM. All contact info came over no problem. When I do a search their is nothing to search, also when I make a new message and click on "TO" there is nothing in the contact window. I tried to turn on the "Show this folder as an e-mail address book" but it is greyed out? YOu need to add the Address Book Service to Outlook. Control Panel->Mail Icon.  SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. After furious head scratching, ATS asked: | Just upgraded to Vista Business and Office Small Business 2007 with | BCM. All contact info came over no problem. When I do a search | their is nothing to search, also when I make a new message and click | on "TO" there is nothing in the contact window. I tried to turn on | the "Show this folder as an e-mail address book" but it is greyed out? I have the same problem, - how do I add the address book service to Outlook? Vista is not like the older versions - Control Panel - Mail shows nothing like it used to. The PC came with Vista installed. This is killing me! > YOu need to add the Address Book Service to Outlook. Control Panel->Mail Icon. > [quoted text clipped - 3 lines] > | on "TO" there is nothing in the contact window. I tried to turn on > | the "Show this folder as an e-mail address book" but it is greyed out? Switch to Classic view or if 64 bit, enable 32 bit icons. SignatureMilly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. After furious head scratching, Jeff asked: | I have the same problem, - how do I add the address book service to | Outlook? Vista is not like the older versions - Control Panel - Mail [quoted text clipped - 18 lines] ||| the "Show this folder as an e-mail address book" but it is greyed ||| out? Thanks, added it and still it is greyed out. I have uninstalled and reinstalled Outlook and still the same situation. Should I uninstall Office 2007 completely instead of just Outlook? Where is that hammer.......... > Switch to Classic view or if 64 bit, enable 32 bit icons. > [quoted text clipped - 20 lines] > ||| the "Show this folder as an e-mail address book" but it is greyed > ||| out? Uninstall and reinstall will not help. Sometimes if you migrate data incorrectly to Outlook 2007 you cannot enable the Contacts Folder even if the Address Book Service is installed. Create a new profile and migrate your data to it correctly: open the PST file in the new profile and set it to be the default. Restart Outlook, then enable the Contacts Folder. SignatureRuss Valentine [MVP-Outlook] > Thanks, added it and still it is greyed out. I have uninstalled and > reinstalled Outlook and still the same situation. Should I uninstall [quoted text clipped - 27 lines] >> ||| the "Show this folder as an e-mail address book" but it is greyed >> ||| out? |
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