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MS Office Forum / Outlook / Contacts / March 2007

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Can't delete a contacts folder

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tcarp - 16 Mar 2007 14:05 GMT
After a reinstall of Outlook I copied the old .pst file into the new
installation.  Everything went fine except for the contacts folders.  Prior
to the install I used 2 contacts folders (Contacts and OurBus).  I got both
to be recognized by outlook during check names.  However, I can't delete the
Contacts folder created when the reinstall was done.

The instructions seem to imply that this is done by simply deleting the
folder in My Contacts but there are only two folders listed and both are the
ones I want.  I know Outlook still thinks its there because Check Names still
shows it.

Thanks

Tom
Russ Valentine [MVP-Outlook] - 17 Mar 2007 13:12 GMT
Clarify how you migrated your data. Just "copying" your data file is not
sufficient. You must open it in Outlook. If you don't want to use the new
PST file the new installation creates, then set your old one as the default
and close the new one.
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Russ Valentine
[MVP-Outlook]

> After a reinstall of Outlook I copied the old .pst file into the new
> installation.  Everything went fine except for the contacts folders.
[quoted text clipped - 15 lines]
>
> Tom
 
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