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MS Office Forum / Outlook / Contacts / April 2007How can I remove names from auto complete?
My Auto Complete is so full of nonsense that I MUST clear out the names which don’t belong there. However, when I do as instructed, something seems to be amiss. Here’s exactly what I’m doing & what’s happening: As per the instructions, I open a new e-mail & in the “To” field, & start with the letter “a” (for instance) to bring up the addresses. The instructions say to use the up & down arrows, highlight entries I do not want & click delete. Unfortunately, when I do click delete, I get that sound (“gonk”? LOL) which always indicates that the action I’m trying to perform is not allowed. That’s it; I get stuck here every time, with no solution. HELP! ---David L Outlook version? Does the suggestion list contain more than one entry?  SignatureRuss Valentine [MVP-Outlook] > My Auto Complete is so full of nonsense that I MUST clear out the names > which [quoted text clipped - 17 lines] > > ---David L My Outlook version is 2003 SP2. As far as my auto compete list, it contains EVERYONE to whom & FROM whom I have ever sent an e-mail!!!! Based on your question, it does not appear that I made the problem clear in my e-mail. If there were only ONE entry in my list, I could simply try to delete the whole Outook NK2 list-couldn't I? Just in case, let me try to quickly restate the problem. Outlook Help does offer a solution, which is typing a the first letter of the mailing address, seeing the auto complete list for that letter, using the up & down arrows to choose the one(s) you want to delete & pressing "delete" in order to do so. I know of no other way to open the list than to do it this way, one by one, letter by letter. I hope this helps & thanks for your valuable time. SignatureDavid L > Outlook version? > Does the suggestion list contain more than one entry? [quoted text clipped - 19 lines] > > > > ---David L The reason the description was not clear is that in Outlook 2002 you cannot delete entries once the suggestion list has been narrowed to a single entry. What you describe now also is unclear. The suggestion list will never contain all the entries in your autocompletion cache because by definition you have restricted it the moment you type a single letter. The behavior you describe has also never been reported, so this may be an issue with your keyboard or the actual steps you are using rather than the autocompletion cache. SignatureRuss Valentine [MVP-Outlook] > My Outlook version is 2003 SP2. As far as my auto compete list, it > contains [quoted text clipped - 45 lines] >> > >> > ---David L Perhaps the confusion is that I have Outlook 2003, not 2002! I have responded to you by e-mail regarding your suggestion that I clear the cache-I don't know how to do this & also I am concerned that if I do try it, it will delete ALL of my auto complete e-mail addresses, which is what I didn't want to do in the first place! Thanks again for your time & continued assistance! SignatureDavid L > The reason the description was not clear is that in Outlook 2002 you cannot > delete entries once the suggestion list has been narrowed to a single entry. [quoted text clipped - 53 lines] > >> > > >> > ---David L Obviously, that is no longer the "confusion" since you have now specified your version. The rest of my questions remain unanswered, however. As I said, the behavior you describe has never been reported. You contend that the suggestion list contains your entire cache. That is not possible. Where can you possibly be viewing your entire autocompletion cache from the To: field? What steps are you using and how do we know your keyboard is working correctly? SignatureRuss Valentine [MVP-Outlook] > Perhaps the confusion is that I have Outlook 2003, not 2002! I have > responded to you by e-mail regarding your suggestion that I clear the [quoted text clipped - 75 lines] >> >> > >> >> > ---David L Hi Russ. I apologize if I didn't answer your questions thoroughly. I thought that I had. I didn't mean to suggest that the "entire" cache comes up when I type one letter. I meant that I get a choice of many addresses which start with that letter. The problem is that many of these people/addresses listed are not people who I wish to be in my permanent list, some of them are addresses that I have "unsubscribed" from, or are otherwise people that I don't wish to be listed. I'd like to be able to forward an e-mail to everyone in my autocomplete list or address book, without these names & addresses included. My keyboard is working fine, but I'm not a computer pro by any means. I hope that I am giving you the information that you need in order to help me. --- David L > Obviously, that is no longer the "confusion" since you have now specified > your version. [quoted text clipped - 84 lines] > >> >> > > >> >> > ---David L Sorry. I can't. The method I posted works for the rest of the world and your situation simply cannot be reproduced. SignatureRuss Valentine [MVP-Outlook] > Hi Russ. I apologize if I didn't answer your questions thoroughly. I > thought that I had. I didn't mean to suggest that the "entire" cache [quoted text clipped - 116 lines] >> >> >> > >> >> >> > ---David L > Hi Russ. I apologize if I didn't answer your questions thoroughly. I > thought that I had. I didn't mean to suggest that the "entire" cache [quoted text clipped - 5 lines] > like to be able to forward an e-mail to everyone in my autocomplete > list or address book, without these names & addresses included. You'll have to extract the contents of the autocompletion cache with a third-party tool like http://www.ingressor.com/ and then either add all the addresses into your Contacts or create a DL from them. SignatureBrian Tillman Hi Russ, I'm unhappy about your last response. It seemed as if you were frustrated or angry with me. If you remember, I made sure at the very beginning, to mention to you that I'm very confused & do not know much about computers. I think that my lack of communication or clarity has to do with the fact that I am not explaining my situation properly. However, I felt like you bit my head off. I did not say that my ENTIRE auto complete cache comes up when I type the first letter in the address line of an email. All I was saying, was that when I type the first letter of someone's e-mail address, Outlook auto-suggests the names that I have written to in the past, come up as choices. The more letters I type, the more it narrows down the list. On the outside chance that you might still be want to help me, all I want to do, is get into that list & remove all of the misspelled or otherwise useless e-mail addresses, so that the auto-suggest list only includes current & correct e-mail addresses. I'm amazed that I cannot find out how to do this! I cannot find it in the help pages, but this might be the result of the fact that I do not know what this problem is called. SignatureDavid L > Hi Russ. I apologize if I didn't answer your questions thoroughly. I > thought that I had. I didn't mean to suggest that the "entire" cache comes [quoted text clipped - 99 lines] > > >> >> > > > >> >> > ---David L > On the outside chance that you might still be want to help me, all I > want to do, is get into that list & remove all of the misspelled or > otherwise useless e-mail addresses, so that the auto-suggest list > only includes current & correct e-mail addresses. When an incorrect item appears in the list, use the down arrow key to select it , then press Delete. SignatureBrian Tillman I was neither frustrated nor angry, and I'd hardly say I "bit your head off." I issued a simple statement that I cannot help you because what you describe has never been reported before. The answer I already gave you has worked for everyone else. I have no way of knowing why it does not work for you. SignatureRuss Valentine [MVP-Outlook] > Hi Russ, > [quoted text clipped - 155 lines] >> > >> >> > >> > >> >> > ---David L |
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