After clicking on new message, if I click the To: button and select a name,
when send is clicked the message will hang in the outbox and will continue
until I delete it. A restart of outlook will not remove it. However if I hand
type the e-mail address in the To: field the e-mail will be sent. What am I
doing wrong. No errors are listed.
Thanks
Russ Valentine [MVP-Outlook] - 17 Mar 2007 13:17 GMT
No way for us to tell what you are doing wrong. That behavior suggests that
the electronic address you are entering is not valid. Examine the Contact
Record of the next recipient you enter and make sure it has a valid,
resolved address.

Signature
Russ Valentine
[MVP-Outlook]
> After clicking on new message, if I click the To: button and select a
> name,
[quoted text clipped - 6 lines]
>
> Thanks
rick - 17 Mar 2007 23:39 GMT
Russ,
All of the contacts have been used for over 5 years. I used the vista easy
transfer program to move all of my settings. I have worked through the issue
with contacts not showing up in the address book, MS KB Article ID : 287563
now I'm stuck on this. Is there a way after backing up my contacts to
completely delete all of the contacts and address books in Outlook 2007 and
start over?
Thanks
> No way for us to tell what you are doing wrong. That behavior suggests that
> the electronic address you are entering is not valid. Examine the Contact
[quoted text clipped - 10 lines]
> >
> > Thanks
Russ Valentine [MVP-Outlook] - 18 Mar 2007 00:29 GMT
Vista's WET should not be used for Outlook. Do you still have your original
Outlook data file?

Signature
Russ Valentine
[MVP-Outlook]
> Russ,
> All of the contacts have been used for over 5 years. I used the vista
[quoted text clipped - 27 lines]
>> >
>> > Thanks
CWH - 13 Apr 2007 16:42 GMT
I have the same problem.
I did use wet to transfer my data. I already had to make a new profile to
see the contacts in the first place. Now after doing all that when I send
using a contact it continues to send ... endlessly. I have to stop the
process and restart Outlook. When I type in the same address, aposed to
selecting from contacts, the message sends fine. I have tried several
contacts. Is there a fix for the problem? I do have the original
outlook.pst file.
Thanks,
Cecil
> After clicking on new message, if I click the To: button and select a name,
> when send is clicked the message will hang in the outbox and will continue
[quoted text clipped - 3 lines]
>
> Thanks
Eric Smith - 04 Jun 2007 01:46 GMT
I'm having a similar problem -- mail messages hang out forever in the Outbox
if I type in a contact's real name or try to send using a distribution list.
I'm running Office 2007 on Windows Vista Ultimate.
I did discover that in every case that this happened, there was a recipient
whose contact is "dirty" when opened. That is, I open the contact,
immediately close it, and get prompted to save. After doing this, I can send
to that contact without trouble.
I was hoping that the problem would be completely solved by just opening
every contact, closing it, and saving when prompted. Unfortunately I
synchronize my contacts with a Pocket PC, and the process of synchronization
appears to put many of my contacts back into this unsendable state (even
though the contacts didn't actually change on either platform).
My current work-around is:
1. Try to send email
2. Pay close attention as to whether it sends or not
3. If not, start wondering if Thunderbird can sync with PPC yet
4. Go through every recipient's contact, opening, closing, and saving if
prompted
5. Open the original message from the Outbox
6. Click send again
I'm short on love for Outlook at this point.
> After clicking on new message, if I click the To: button and select a name,
> when send is clicked the message will hang in the outbox and will continue
[quoted text clipped - 3 lines]
>
> Thanks
Brian Tillman - 04 Jun 2007 02:20 GMT
> I'm having a similar problem -- mail messages hang out forever in the
> Outbox if I type in a contact's real name or try to send using a
[quoted text clipped - 4 lines]
> contact, immediately close it, and get prompted to save. After doing
> this, I can send to that contact without trouble.
Did you import your contacts along the way?

Signature
Brian Tillman
Eric Smith - 04 Jun 2007 21:10 GMT
Yes, I think I did. I had been using Outlook Express before I switched to
Vista. I can't remember exactly what process I used to move my contacts over,
though.
Do you have a solution based on that information, or were you just looking
for more commonalities?
> > I'm having a similar problem -- mail messages hang out forever in the
> > Outbox if I type in a contact's real name or try to send using a
[quoted text clipped - 6 lines]
>
> Did you import your contacts along the way?
Brian Tillman - 05 Jun 2007 01:23 GMT
> Yes, I think I did. I had been using Outlook Express before I
> switched to Vista. I can't remember exactly what process I used to
> move my contacts over, though.
>
> Do you have a solution based on that information, or were you just
> looking for more commonalities?
The problem is that importing tends not to resolve the addresses, which
would explain the symptoms you see. I can't offer any suggestions other
than opening each and saving them again.

Signature
Brian Tillman
Eric Smith - 05 Jun 2007 16:15 GMT
If it were just a one-time problem, that would be fine (in a
stupid-acceptance-of-an-egregious-Outlook-bug kind of way). I would just go
through all my contacts, open and save. In fact, I've done this.
Unfortunately, adding the Pocket PC sync to the mix seems to unresolve them
again.
> The problem is that importing tends not to resolve the addresses, which
> would explain the symptoms you see. I can't offer any suggestions other
> than opening each and saving them again.
Brian Tillman - 05 Jun 2007 20:26 GMT
> If it were just a one-time problem, that would be fine (in a
> stupid-acceptance-of-an-egregious-Outlook-bug kind of way). I would
> just go through all my contacts, open and save. In fact, I've done
> this. Unfortunately, adding the Pocket PC sync to the mix seems to
> unresolve them again.
I've never had that problem and I've synched by PPC with Outlook for years.

Signature
Brian Tillman