my contacts in office 2007 are not listing as an address book

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Riskblue - 28 Mar 2007 00:13 GMT

Contacts are all listed in outlook, but when I open a new email to send and
click on the 'To' button nothing is listed. I assume some setting is
unchecked somewhere but can't find anything. I'm not technical but any help
would be appreciated.

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Russ Valentine [MVP-Outlook] - 28 Mar 2007 01:23 GMT

It appears you have not yet configured the Outlook Address Book Service for
you profile. Have you?

Signature

Russ Valentine
[MVP-Outlook]

> Contacts are all listed in outlook, but when I open a new email to send
> and
> click on the 'To' button nothing is listed. I assume some setting is
> unchecked somewhere but can't find anything. I'm not technical but any
> help
> would be appreciated.

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CWH - 12 Apr 2007 14:16 GMT

How do you configure the Outlook Address Book Service?

> It appears you have not yet configured the Outlook Address Book Service for
> you profile. Have you?
[quoted text clipped - 4 lines]
> > help
> > would be appreciated.

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Russ Valentine [MVP-Outlook] - 12 Apr 2007 21:03 GMT

http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
The path used in Outlook 2007 is Tools > Accounts > Address Book Tab.

Signature

Russ Valentine
[MVP-Outlook]

> How do you configure the Outlook Address Book Service?
>
[quoted text clipped - 7 lines]
>> > help
>> > would be appreciated.

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CWH - 13 Apr 2007 17:14 GMT

Thank you for your helpfulness Russ. That solved the problem but now I am
having an additional problem. I used the KB287563 to solve the problem. Now
when I use a contact to select the email address and send the message the
outlook tries to send the message continuously. I had it go for over 2000
tries and had to use end process to get it to stop. If I type the exact same
email address in by hand the message sends with out a problem. I created a
new contact for myself and sent the message using the new contact and the
message sends fine. Is there a way to fix the other contacts?

Thanks,

Cecil

> http://support.microsoft.com/default.aspx?scid=kb;en-us;287563&Product=ol2002
> The path used in Outlook 2007 is Tools > Accounts > Address Book Tab.
[quoted text clipped - 10 lines]
> >> > help
> >> > would be appreciated.

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Russ Valentine [MVP-Outlook] - 13 Apr 2007 18:09 GMT

Depends on what's wrong with them. How did you migrate the data? Sounds like
you didn't create them in a way that resolved the electronic addresses. If
you simply open and save one of your existing Contacts, can you then send a
message to that Contact?

Signature

Russ Valentine
[MVP-Outlook]

> Thank you for your helpfulness Russ. That solved the problem but now I am
> having an additional problem. I used the KB287563 to solve the problem.
[quoted text clipped - 29 lines]
>> >> > help
>> >> > would be appreciated.

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