Previous categories not accessible

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petken - 28 Mar 2007 01:15 GMT

I have migrated to a new computer where I have loaded Outlook 2007. All the
data has come across fine (previously using Outlook 2003) and I can see my
previous categories in Contacts view.

However when I create a new contact the only categories that are available
are the colours - despite clicking on "all categories". If I click on an
existing contact the previous categories that it is allocated to are listed,
but I don't have an option to add it to another one.

Any help gratefully received.

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Sue Mosher [MVP-Outlook] - 28 Mar 2007 01:21 GMT

It sounds like the categories currently in use were not migrated. Try this:
In the folder list, right-click the top folder that contains all your other
folders, and choose Properties. On the Properties dialog, click Upgrade to
Color Categories.

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Sue Mosher, Outlook MVP
Author of Microsoft Outlook Programming: Jumpstart
for Administrators, Power Users, and Developers
http://www.outlookcode.com/jumpstart.aspx

> I have migrated to a new computer where I have loaded Outlook 2007. All the
> data has come across fine (previously using Outlook 2003) and I can see my
[quoted text clipped - 4 lines]
> existing contact the previous categories that it is allocated to are listed,
> but I don't have an option to add it to another one.

Reply to this Message